Topic Last Modified: 2011-02-17
This topic describes Device Update Web service events along with their causes and resolutions, if any. You can view these events in Windows Server Event Viewer.
UPDATER_E_FILESTORE_FULL
| ID | Severity | Description | Cause | Resolution |
|---|---|---|---|---|
|
65001 |
Error |
The file share for storing device and client update images is full. |
There is not sufficient disk space for the system to write image or log files to the disk. |
Free up disk space on the share by deleting files or moving them to a different location. Also, ensure that the Web Services account has write permissions on the log files. |
EVENT_DEVICEUPDATER_STARTED
| ID | Severity | Description | Cause | Resolution |
|---|---|---|---|---|
|
65002 |
Informational |
Device Update Web service has started. |
Informational |
Not applicable |
EVENT_DEVICEUPDATER_STOPPED
| ID | Severity | Description | Cause | Resolution |
|---|---|---|---|---|
|
65003 |
Informational |
Device Update Web service has stopped. |
Informational |
Not applicable |
DEVICEUPDATER_INITIALIZATION_SUCCESSFUL
| ID | Severity | Description | Cause | Resolution |
|---|---|---|---|---|
|
65004 |
Informational |
Device Update Web service has initialized. |
Informational |
Not applicable |
DEVICEUPDATER_INITIALIZATION_FAILED
| ID | Severity | Description | Cause | Resolution |
|---|---|---|---|---|
|
65005 |
Error |
An exception occurred during initialization of Device Update Web service. |
Internal error. |
The initialization has failed, probably due to an error in reading data from WMI. Examine the details of the associated event log entry to determine the potential cause of the error, and contact Microsoft Customer Service and Support. |
UNABLE_TO_ACCESS_DEVICEUPDATER_WMI_SETTINGS
| ID | Severity | Description | Cause | Resolution |
|---|---|---|---|---|
|
65006 |
Error |
The system is unable to access Device Update Web service Windows Management Instrumentation (WMI) settings, and Device Update Web service will stop running. |
Administrator rights and permissions may not be configured correctly, or Device Update Web service may not be installed correctly. |
Ensure that the administrator rights and permissions have been configured correctly. If user rights and permissions have been configured correctly and you continue to get this error, reinstall Microsoft Lync Server 2010 (Standard Edition) or run the Front End Pool wizard (Enterprise Edition) again. |
DEVICEUPDATER_WMI_SETTINGS_CHANGED
| ID | Severity | Description | Cause | Resolution |
|---|---|---|---|---|
|
65007 |
Informational |
WMI settings have been changed. |
WMI settings have been changed. If you make a configuration change to Device Update Web service, this event should appear in the event log within approximately five minutes. |
If you do not see either the expected event or the configuration change take effect, it may mean that the link between WMI and Device Update Web service is not functioning. To correct the problem, restart the service by using IISRESET. |