Topic Last Modified: 2010-09-25

By using malicious call tracing, users can flag harassing, threatening, or obscene phone calls. Immediately after hanging up, the user can select an option to report the call as malicious. When such a call is reported, a trace request is sent to mark the record of the call, and an event is logged. Administrators can then identify the call, the calling number, and the gateway or SIP trunk over which the call was received.

Monitoring Server must be deployed for malicious call tracing to be used.