Topic Last Modified: 2010-12-22

Use the Select Groups dialog box to find agent groups available in your Lync Server 2010 environment. To use an existing agent group, click an agent group in the list and then click OK.

To retrieve all available agent groups, do not type anything in the search box and then click the search icon.

For details about the different procedures you can perform using the Lync Server 2010 Control Panel, see Lync Server Control Panel.