Topic Last Modified: 2011-02-01
The Media Quality Diagnostic Reports provide information about call quality, and diagnostic and troubleshooting information for failed calls.
In This
Section
- Media
Quality Summary Report The Media Quality
Summary Report provides overall quality data for different endpoint
types, including Enterprise Voice peer-to-peer calls, Enterprise
Voice conference calls, and calls that rely, at least in part, on
the public switched telephone network (PSTN).
- Server
Performance Report The Service Performance
Report lists the servers that have experienced the most problems,
based on measurements of such key quality metrics as degradation,
packet loss, and jitter.
- Location
Report The Location Report provides a list of
network locations and a summary of the media quality of the calls
that occur at each location. For purposes of this report, locations
are based on IP subnets.
- Device
Report This report provides a summary of
devices that are used for Enterprise Voice calls and it includes
the average media quality of the calls by device.
- Call List
Report The Call List Report provides detailed
information about phone calls made or received within your
organization.
- Call Detail
Report The Call Detail Report provides
detailed information about phone calls made from or received within
your organization.