Topic Last Modified: 2011-02-01
The Media Quality Diagnostic Reports provide information about call quality, and diagnostic and troubleshooting information for failed calls.
In This Section
Quality Summary Report The Media Quality
Summary Report provides overall quality data for different endpoint
types, including Enterprise Voice peer-to-peer calls, Enterprise
Voice conference calls, and calls that rely, at least in part, on
the public switched telephone network (PSTN).
Performance Report The Service Performance
Report lists the servers that have experienced the most problems,
based on measurements of such key quality metrics as degradation,
packet loss, and jitter.
Report The Location Report provides a list of
network locations and a summary of the media quality of the calls
that occur at each location. For purposes of this report, locations
are based on IP subnets.
Report This report provides a summary of
devices that are used for Enterprise Voice calls and it includes
the average media quality of the calls by device.
- Call List
Report The Call List Report provides detailed
information about phone calls made or received within your
- Call Detail
Report The Call Detail Report provides
detailed information about phone calls made from or received within