Topic Last Modified: 2012-11-01

Use one of the following procedures to delete a workflow.

To use Lync Server Control Panel delete a workflow

  1. Log on as a member of the RTCUniversalServerAdmins group, or as a member of one of the predefined administrative roles that support Response Group.

  2. Open a browser window, and then enter the Admin URL to open the Lync Server Control Panel. For details about the different methods you can use to start Lync Server Control Panel, see Open Lync Server Administrative Tools.

  3. In the left navigation bar, click Response Groups, and then click Workflow.

  4. On the Workflow page, click Create or edit a workflow.

  5. In the Select a Service search field, type part or all of the name of the ApplicationServer service that hosts the workflow that you want to delete.

  6. In the list of services, click the service that you want, and then click OK.

    Note:
    The Response Group Configuration Tool webpage opens. You can also open the Response Group Configuration Tool webpage directly from a web browser by connecting to https://<webPoolFqdn>/RgsConfig.

  7. Under Manage an Existing Workflow, locate the workflow you want to delete, and then under Action, click Delete.

  8. Click Yes.

To use Windows PowerShell to delete a workflow

  1. Log on as a member of the RTCUniversalServerAdmins group, or as a member of one of the predefined administrative roles that support Response Group.

  2. Start the Lync Server Management Shell: Click Start, click All Programs, click Microsoft Lync Server 2013, and then click Lync Server Management Shell.

  3. At the command line, run:

    Copy Code 
    Get-CsRgsWorkflow -Identity <Application Server service> -Name "<name of workflow>" | Remove-CsRgsWorkflow

    For example:

    Copy Code 
    Get-CsRgsWorkflow -Identity service:ApplicationServer:redmond.contoso.com -Name "Help Desk" | Remove-CsRgsWorkflow