Topic Last Modified: 2013-02-25
This section provides an overview of the steps involved in deploying Group Call Pickup. You must deploy Enterprise Edition or Standard Edition with Enterprise Voice before you configure Group Call Pickup. The components required by Group Call Pickup are installed and enabled when you deploy Enterprise Voice.
Group Call Pickup Deployment Process
Phase | Steps | Required groups and roles | Deployment documentation | ||||
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Enable the SEFAUtil resource kit tool in the topology |
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RTCUniversalServerAdmins |
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Configure call pickup number ranges in the call park orbit table |
Use the New-CSCallParkOrbit cmdlet to create call pickup number ranges in the call park orbit table and assign the call pickup ranges the type GroupPickup.
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RTCUniversalServerAdmins CsVoiceAdministrator CsServerAdministrator CsAdministrator |
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Assign a call pickup number to users, and enable Group Call Pickup for the users |
Use the /enablegrouppickup parameter in the SEFAUtil resource kit tool to enable Group Call Pickup and assign a call pickup number for users. |
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Enable Group Call Pickup for Users and Assign a Group Number |
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Notify users of their assigned call pickup number and any other number of interest |
Because any user can retrieve a call made to a Group Call Pickup user, users may want to monitor more than one group. |
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Verify your Group Call Pickup deployment |
Test placing and retrieving calls to make sure that your configuration works as expected. |
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