Before you begin installing System Center Operations Manager you must make two changes to your SQL Server 2008 R2 and your SQL Server Reporting Services configuration. (These changes are required only if you are using SQL Server 2008 R2 as your Operations Manager database.) First, do the following on the computer that will host your Operations Manager database:

1. Click Start and then click Run.

2. In the Run dialog box, type C:\Program Files\Microsoft SQL Server\ MSRS10_50.ARCHINST\Reporting Services\ReportServer and then press ENTER.

3. In the ReportServer folder, open the file rsreportserver.config in Notepad or any other text editor.

4. Near the beginning of the file you will see a series of "Add Key" nodes. Find the entry that begins <Add Key="SecureConnectionLevel" and set the value to 0:

   	Copy Code
   <Add Key="SecureConnectionLevel" Value="0"/>

5. Save the file rsreportserver.config and then close your text editor.

After updating the Report Server configuration file you must then assign the correct certificate to SQL Server Reporting Services. To do that:

1. Click Start, click All Programs, click Microsoft SQL Server 2008 R2, click Configuration Tools, and then click Reporting Services Configuration Manager.

2. In the Reporting Services Configuration Connection dialog box, make sure that the name of your server appears in the Server Name box. Select the SQL Server instance that will host your Operations Manager database (for example, ARCHINST) from the Report Server Instance drop-down list and then click Connect.

3. In Reporting Services Configuration Manager, click Web Service URL.

4. On the Web Service URL page, select the certificate to be used for your Reporting Services from the SSL Certificate dropdown list and then click Apply. After a few seconds, you will see a pair of URLs listed under Report Server Web Service URLs.

5. Click both of the URLs to verify that you can access SQL Server Reporting Services.

6. Close Reporting Services Configuration Manager.

If you want to configure System Center Operations Manager to use a SQL Server 2008 R2 database, you will need to "manually" create the Operations Manager database on the computer running SQL Server 2008 R2. (Again, these steps are not required if you are using SQL Server 2005 or SQL Server 2008 as your back-end database.)

To manually create an Operations Manager database do the following:

1. On the System Center Operations Manager 2007 R2 setup media, in the SupportTools\AMD64 folder, double-click DBCreateWizard.exe.

2. In the Database Configuration Wizard, on the Welcome to the Database Configuration Wizard page, click Next.

3. On the Database Information page leave all the settings as-is and then click Next

4. On the Management Group Configuration page type a name for your Management Group (for example, Lync Server Monitoring) in the Management Group name box and then click Next.

5. On the Operations Manager Error Reports page click Next.

6. On the Summary page click Finish.

Microsoft Lync Server 2013 ships with three new System Center Operations Manager reports:

• End to End Scenario Availability Report   This report details the availability/uptime for key Lync Server services such as registration or presence.

• Capacity Report   Using performance counter information, this report shows trends for system components such as memory availability and processor usage.

• Component Report   This report lists the top alert generators grouped by Lync Server component.

In order to use these new reports you must install a System Center Operations Manager data warehouse. (A data warehouse provides for long-term storage of operations data.) To use a data warehouse with SQL Server 2008 R2 you must carry out the following steps on the computer that hosts your SQL Server database:

1. On the System Center Operations Manager setup media, in the Setup\SupportTools\AMD64 folder, double-click DBCreateWizard.exe.

2. In the Database Configuration Wizard, on the Welcome to the Database Configuration Wizard page, click Next.

3. On the Database Information page, select Operations Manager Data Warehouse Database from the Database Type dropdown list and then click Next.

4. On the Summary page click Finish.

The Operations Manager console is the primary tool used to manage System Center Operations Manager. Before you install the Operations Manager console, make sure that you have installed a supported version of SQL Server along with the SQL Server Reporting Service. It is also recommended that you run SQL Server's Reporting Services Configuration Manager to verify that the Reporting Service has been correctly installed and configured.

To install the System Center Operations Manager console:

1. On the System Center Operations Manager setup media, double-click SetupOM.exe.

2. In System Center Operations Manager 2007 R2 Setup, click Check Prerequisites.

3. In the System Center Operations Manager Prerequisite Viewer, select the System Center components to be installed: (Server; Console; and PowerShell) and then click Check. Verify that no blocking issues have been reported and then click Close. If a blocking issue has been reported, correct the problem and then click Check to re-run the prerequisite testing.

4. In System Center Operations Manager Setup, click Install Operations Manager.

5. In the System Center Operations Manager Setup wizard, on the Welcome to the System Center Operations Manager Setup Wizard page, click Next.

6. On the End-User License Agreement page, select I accept the terms in the license agreement and then click Next.

7. On the Product Registration page, type your name in the User Name box and name of your organization in the Organization box. Type your System Center Operations Manager product key in the Enter your 25 digit CD Key box and then click Next.

8. On the Custom Setup page select the System Center options to be installed and then click Next. You should select Management Server, User Interfaces, and Web Console to be installed. Database should not be selected and should not be installed.

9. On the SC Database Server Instance page, verify that the name of the computer where the Operations Manager databases are installed appears in the System Center Database Server box. Click Next.

10. On the Management Server Action Account page, select Domain or Local Computer Account and then enter the appropriate values in the User Account, Password, and Domain or local computer boxes. Click Next.

11. On the SDK and Config Service Account page, select Domain or Local Computer Account and then enter the appropriate values in the User Account, Password, and Domain or local computer boxes. Click Next.

12. On the Operations Manager Error Reports page click Next.

13. On the Customer Experience Improvement Program page click Next.

14. On the Ready to Install the Program page, click Install.

15. On the Completing the System Center Operations Manager Setup page, clear the Backup Encryption Key and Start the console checkboxes and then click Finish.

16. In System Center Operations Manager Setup click Exit.

After installing and configuring the System Center Operations Manager console you must then install System Center Reporting Services. If you are using SQL Server 2008 R2 as your Operations Manager back-end database, that means that you must first make a temporary change to the security group associated with SQL Server Reporting Services. If you are using SQL Server 2008 R2, you must do the following:

1. Click Start, point to Administrative Tools, and then click Server Manager.

2. In Server Manager, expand Configuration, expand Local Users and Groups, and then click Groups.

3. Locate the following group, where atl-sc-001 represents the name of your computer and ARCHINST represents the SQL Server instance for the System Center database: SQLServerReportServerUser$atl-sc-001$MSRS10_50.ARCHINST.

4. Right-click the group and then click Rename. Rename the group by deleting _50 from the group name. For example: SQLServerReportServerUser$atl-sc-001$MSRS10.ARCHINST.

5. Close Server Manager.

At this point you are ready to install System Center Reporting Services. To do this:

1. On the System Center Operations Manager 2007 R2 Setup media, double-click SetupOM.exe.

2. In System Center Operations Manager 2007 R2 Setup, click Install Operations Manager Reporting.

3. In the System Center Operations Manager 2007 R2 Reporting Setup wizard, on the Welcome to Operations Manager Reporting Setup page, click Next.

4. On the End-user License Agreement page select I accept the terms of the license agreement and then click Next.

5. On the Product Registration page, ensure that your name and the name of your organization appear in the User Name and Organization boxes and then click Next.

6. On the Custom Setup page, click Reporting Server and select This component, and all dependent components, will be installed on local disk drive. Click Data Warehouse and select This component will not be available, and then click Next.

7. On the Connect to the Root Management Server page, type the name of your Operations Manager root management server in the Root Management Server box and then click Next.

8. On the Connect to the Operations Manager Data Warehouse page, type the SQL Server instance where your data warehouse is located in the SQL Server Instance box. (If your data warehouse is located in the Default instance then simply type the server name; for example: atl-sql-001.) Verify that the database name OperationsManagerDW appears in the Name box, and that port 1433 appears in the SQL Server port box. Click Next.

9. On the SQL Server Reporting Instance page, select your SQL Server reporting server from the Enter the SQL Server Reporting Services Server dropdown list and then click Next.

10. On the Data Warehouse Write Account page, enter the name and password of the user to be initially assigned write permissions to the data warehouse in the User Account and Password boxes. Select the user's domain from the Domain dropdown list and then click Next.

11. On the Data Reader Account page, enter the name and password of the user account to be used when SQL Reporting Services queries the data warehouse in the User Account and Password boxes. Select the account domain from the Domain dropdown list and then click Next.

12. On the Operational Data Reports page, click Next.

13. On the Microsoft Update page, click Next.

14. On the Ready to Install the Program page, click Install.

15. On the Completing the Operations Manager Reporting Components Setup Wizard page, click Finish.

16. In System Center Operations Manager 2007 R2 Setup, click Exit.

After System Center reporting has been installed you then use the following procedure to reset the name of the security group associated with SQL Server reporting. Again, this procedure is only required if you are using SQL Server:

1. Click Start, point to Administrative Tools, and then click Server Manager.

2. In Server Manager, expand Configuration, expand Local Users and Groups, and then click Groups.

3. Locate the following group, where atl-sc-001 represents the name of your computer and ARCHINST represents the SQL Server instance for the archiving and monitoring databases: SQLServerReportServerUser$atl-sc-001$MSRS10.ARCHINST.

4. Right-click the group and then click Rename. Rename the group by adding _50 to the end of the group name, right before the SQL Server instance name. For example: SQLServerReportServerUser$atl-sc-001$MSRS10_50.ARCHINST.

5. Close Server Manager.

If the System Center Operations Console is open you will need to close the application and then restart it; if you do not do this the Reporting tab will not appear in the Operations Console user interface. Note that, after restarting the Operations Console the first time, it could take several minutes before all the Monitoring Reports appear on the Reporting tab.