Topic Last Modified: 2012-10-06

For each site you have deployed, you can create a site-specific Persistent Chat policy.

The configuration in the site policy overrides the global policy, but only for the specific site covered by the site policy.

To configure and use Persistent Chat Server, you must first use Topology Builder to add Persistent Chat Server support to the topology, and then publish the topology. For details, see Adding Persistent Chat Server to Your Deployment in the Deployment documentation.

To configure Persistent Chat Server configuration settings, see Configure Persistent Chat Server Options Globally or for Persistent Chat Server Pool in the Deployment documentation.

To create a Persistent Chat policy for a site

  1. From a user account that is assigned to the CsPersistentChatAdministrator, CsAdministrator, or CsUserAdministrator role, log on to any computer in your internal deployment.

  2. From the Start menu, select the Lync Server Control Panel or open a browser window, and then enter the Admin URL. For details about the different methods that you can use to start Lync Server Control Panel, see Open Lync Server Administrative Tools.

  3. In the left navigation bar, click Persistent Chat, and then click Persistent Chat Policy.

    You can also use Windows PowerShell cmdlets. For details, see Configuring Persistent Chat Server by Using Windows PowerShell Cmdlets in the Deployment documentation.
  4. Click New, and then click Site policy.

  5. In Select a Site, click the site to which the policy is to be applied.

  6. In New Persistent Chat Policy, do the following:

    • In Name, specify a name for the new site policy (for example, Redmond).

    • In Description, provide details about what the site policy is (for example, chat room policy for Redmond).

    • To control Persistent Chat for all sites not specifically controlled through a site policy, select or clear the Enable Persistent Chat check box.

  7. Click Commit.