Topic Last Modified: 2013-02-23

To join a dial-in conference as an authenticated user, a Lync Server 2013 user with Active Directory Domain Services (AD DS) credentials requires a personal identification number (PIN). You can view a user’s PIN information from Lync Server 2013 Control Panel.

You can view PIN status information such as whether the PIN has been set or when the PIN was last changed, but you cannot see the current PIN by looking at the PIN status. If a user has lost their PIN, you can reset it by following the procedures in Set a User's Dial-in Conferencing PIN

To view a user’s PIN in Lync Server Control Panel

  1. From a user account that is assigned to the CsUserAdministrator role or the CsAdministrator role, log on to any computer in your internal deployment.

  2. Open a browser window, and then enter the Admin URL to open the Lync Server Control Panel. For details about the different methods you can use to start Lync Server Control Panel, see Open Lync Server Administrative Tools.

  3. In the left navigation bar, click Users.

  4. Use one of the following methods to locate a user:

    • In the Search users box, type all or the first portion of the display name, first name, last name, Security Accounts Manager (SAM) account name, SIP address, or line Uniform Resource Identifier (URI) of the user account, and then click Find.

    • If you have a saved query, click the Open query icon, use the Open dialog box to retrieve the query (a .usf file), and then click Find.

  5. (Optional) Specify additional search criteria to narrow the results:

    1. Click Add Filter.

    2. Enter the user property by typing it or by clicking the arrow in the drop-down list to select the property.

    3. In the Equal to drop-down list, click the operator (for example, Equal to or Not equal to).

    4. Depending on the user property you selected, enter the criteria that you want to use to filter the search results by typing it or by clicking the arrow in the drop-down list.

      To add additional search clauses to your query, click Add Filter.
    5. Click Find.

    If the PIN is locked, you must unlock the PIN before you can set it. To unlock the PIN, click the user, click Action, and then click Unlock PIN.
  6. Click a user in the search results, click Action, and then click View PIN status.

Viewing User PIN Information by Using Windows PowerShell cmdlets

You can view user PIN information by using the Get-CsClientPinInfo cmdlet. This cmdlet can be run either from the Lync Server 2013 Management Shell or from a remote session of Windows PowerShell. For details about using remote Windows PowerShell to connect to Lync Server, see the Lync Server Windows PowerShell blog article "Quick Start: Managing Microsoft Lync Server 2010 Using Remote PowerShell" at

To view user PIN information

  • To view PIN information for a user, type a command similar to the following in the Lync Server Management Shell and then press ENTER:

    Copy Code
    Get-CsClientPinInfo -Identity "Ken Myer"

    That will return information similar to this:

    Copy Code
    Identity		:
    IsPinSet		: False
    IsLockedOut	 : False
    LastPinChangeTime : 9/25/2012 1:35:03 PM
    PinExpirationTime :

For more information, see the help topic for the Get-CsConferenceDisclaimer cmdlet.

See Also