Topic Last Modified: 2012-11-01

Use one of the following procedures to delete a queue.

To use Lync Server Control Panel to delete a queue

  1. Log on as a member of the RTCUniversalServerAdmins group, or as a member of one of the predefined administrative roles that support Response Group.

  2. Open a browser window, and then enter the Admin URL to open the Lync Server Control Panel. For details about the different methods you can use to start Lync Server Control Panel, see Open Lync Server Administrative Tools.

  3. In the left navigation bar, click Response Groups, and then click Queue.

  4. In the search field, type part or all of the name of the queue you want to delete.

  5. In the list of queues, click the queue that you want, click Edit, and then click Delete.

  6. Click OK.

To use Windows PowerShell to delete a queue

  1. Log on as a member of the RTCUniversalServerAdmins group, or as a member of one of the predefined administrative roles that support Response Group.

  2. Start the Lync Server Management Shell: Click Start, click All Programs, click Microsoft Lync Server 2013, and then click Lync Server Management Shell.

  3. At the command line, run:

    Copy Code 
    Get-CsRgsQueue -Identity <Application Server service> -Name "<name of queue>" | Remove-CsRgsQueue

    For example:

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    Get-CsRgsQueue -Identity service:ApplicationServer:redmond.contoso.com -Name "Help Desk" | Remove-CsRgsQueue