Topic Last Modified: 2012-09-13
The following table describes the Call Park user model that you can use as the basis for capacity planning requirements.
Important: |
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Keep in mind that, for disaster recovery capacity planning, each pool of a paired pool should be able to handle the workloads for Call Park services in both pools. |
Call Park User Model
Metric | Per Front End pool (with 8 Front End Servers) | Per Standard Edition server |
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Park rate |
8 per minute |
1 per minute |
Retrieve parked call rate |
8 per minute |
1 per minute |
Average park duration |
60 seconds |
60 seconds |