Topic Last Modified: 2012-10-06

If a user has been enabled for Lync Server 2013, you can apply appropriate policies to specific users to enable or disable them for Persistent Chat Server.

To configure and use Persistent Chat Server, you must first use Topology Builder to add Persistent Chat Server support to the topology, and then publish the topology. For details, see Adding Persistent Chat Server to Your Deployment in the Deployment documentation.

To configure Persistent Chat Server configuration settings, see Configure Persistent Chat Server Options Globally or for Persistent Chat Server Pool in the Deployment documentation.

Use the procedure in this topic to apply a previously created Persistent Chat user policy to one or more user accounts or user groups.

To apply a Persistent Chat user policy to a user account

  1. From a user account that is assigned to the CsPersistentChatAdministrator, CsAdministrator, or CsUserAdministrator role, log on to any computer in your internal deployment.

  2. From the Start menu, select the Lync Server Control Panel or open a browser window, and then enter the Admin URL. For details about the different methods that you can use to start Lync Server Control Panel, see Open Lync Server Administrative Tools.

  3. In the left navigation bar, click Users, and then search on the user account that you want to configure.

  4. In the table that lists the search results, click the user account, click Edit, and then click Show details.

  5. In Edit Lync Server User under Persistent Chat policy, select the Persistent Chat user policy that you want to apply.

    The <Automatic> settings apply the default effective policy. These settings are applied automatically by the server.
  6. Click Commit.