Topic Last Modified: 2012-10-06

In the Lync Server Control Panel, you define user policies that can be assigned to users in Users.

The user policy overrides the global policy and site policies, but only for the specific users who are assigned the user policy.

To configure and use Persistent Chat Server, you must first use Topology Builder to add Persistent Chat Server support to the topology, and then publish the topology. For details, see Adding Persistent Chat Server to Your Deployment in the Deployment documentation.

To configure Persistent Chat Server configuration settings, see Configure Persistent Chat Server Options Globally or for Persistent Chat Server Pool in the Deployment documentation.

To create a user policy for Persistent Chat

  1. From a user account that is assigned to the CsPersistentChatAdministrator, CsAdministrator, or CsUserAdministrator role, log on to any computer in your internal deployment.

  2. From the Start menu, select the Lync Server Control Panel or open a browser window, and then enter the Admin URL. For details about the different methods that you can use to start Lync Server Control Panel, see Open Lync Server Administrative Tools.

    You can also use Windows PowerShell cmdlets. See Configuring Persistent Chat Server by Using Windows PowerShell Cmdlets in the Deployment documentation.
  3. In the left navigation bar, click Persistent Chat, and then click Persistent Chat Policy.

  4. Click New, and then click User policy.

  5. In New Persistent Chat Policy, do the following:

    • In Name, specify a name for the new user policy.

    • In Description, provide details about what the user policy is (for example, Persistent Chat policy for specific user).

    • To control Persistent Chat for all users who are not specifically controlled through a user policy, select or clear the Enable Persistent Chat check box.

  6. Click Commit.