Topic Last Modified: 2012-06-28

The user-specific on-premise Lync voice routing policy, created in the step Create a Hybrid Voice Policy, must be assigned to the Lync Online users. Perform the following procedures at the central site. If you are using an existing voice routing policy, replace the placeholder, HybridVoiceUser, with the name of your voice policy

To assign the user-specific hybrid voice policy

  1. From a user account that is assigned to the CsUserAdministrator role or the CsAdministrator role, log on to any computer in your internal deployment.

  2. Start the Lync Server Management Shell: Click Start, click All Programs, click Microsoft Lync Server 2013, and then click Lync Server Management Shell.

  3. Assign an existing voice policy to a user:

    Copy Code 
    Grant-CsVoiceRoutingPolicy -Identity <UserIdParameter> -PolicyName <String>

    For example:

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    Grant-CsVoiceRoutingPolicy -Identity "Bob Kelly" -PolicyName HybridVoiceUser

In this example, the user with the display name Bob Kelly is assigned to the previously created voice policy with the name HybridVoiceUser.

For details about assigning a user-specific voice policy or about running the Grant-CsVoiceRoutingPolicy cmdlet, see the Lync Server Management Shell documentation.