Topic Last Modified: 2012-09-22

Complete the following steps if you want to create or modify a normalization rule manually. If you want to create or modify a normalization rule by using Build a Normalization Rule in Lync Server Control Panel, see Create or Modify a Normalization Rule by Using Build a Normalization Rule.

To define a normalization rule manually

  1. Log on to the computer as a member of the RTCUniversalServerAdmins group, or as a member of the CsVoiceAdministrator, CsServerAdministrator, or CsAdministrator role. For details, see Delegate Setup Permissions.

  2. Open a browser window, and then enter the Admin URL to open the Lync Server Control Panel. For details about the different methods you can use to start Lync Server Control Panel, see Open Lync Server Administrative Tools.

  3. (Optional) Follow the steps in Create a Dial Plan or Modify a Dial Plan.

  4. In New Normalization Rule or Edit Normalization Rule, type a name that describes the number pattern being normalized in Name (for example, name the normalization rule 5DigitExtension).

  5. (Optional) In Description field, type a description of the normalization rule (for example, "Translates 5-digit extensions").

  6. In Build a Normalization Rule, click Edit.

  7. Enter the following in Type a Regular Expression:

    • In Match this pattern, specify the pattern that you want to use to match the dialed phone number.

    • In Translation rule, specify a pattern for the format of translated E.164 phone numbers.

    For example, if you enter ^(\d{7})$ in Match this pattern and +1425$1 in Translation rule, the rule normalizes 5550100 to +14255550100.

  8. (Optional) If the normalization rule results in a phone number that is internal to your organization, select Internal extension.

  9. (Optional) Enter a number to test the normalization rule and then click Go. The test results are displayed under Enter a number to test.

    You can save a normalization rule that does not yet pass the test and then reconfigure it later. For details, see Test Voice Routing.
  10. Click OK to save the normalization rule.

  11. Click OK to save the dial plan.

  12. On the Dial Plan page, click Commit, and then click Commit all.

    Whenever you create or change a normalization rule, you must run the Commit all command to publish the configuration change. For details, see Publish Pending Changes to the Voice Routing Configuration in the Operations documentation.

See Also