Pool-level properties control the settings for a specific server role that are applied to an entire Enterprise pool or to Standard Edition server deployment.

Pool-Level Pool Properties

Table 1 describes the tab that is available for pool-level settings for Pool Properties. These pool-level settings apply to the individual Enterprise pool or Standard Edition server deployment.

Table 1. Pool-Level Pool Properties

Tab Used to manage Management actions

Media

Security settings and port range settings that are used for A/V Conferencing Server and all other applications performing media exchange.

Specify the security settings, including the encryption level applied to inbound and outbound media exchange (to support encryption, to require encryption, or not to support encryption) and the A/V Authentication service (fully qualified domain name (FQDN) and port) that are used for authentication of the A/V conferencing users in the pool.

Specify the media port range.

Pool-Level Front End Server Properties

Table 2 describes each tab that is available for the Front End Server role. The settings on each tab apply to all Front End Servers in an Enterprise pool or to the Front End Server role on a Standard Edition server.

Table 2. Pool-Level Front End Server Properties

Tab Used to manage Management actions

General

Database maintenance and maximum user contacts for the pool

View pool name.

View back-end server address.

Specify the hour when database cleanup is to start each day.

Specify the maximum number of contacts to which a single user can subscribe.

Routing

Static routes to be used by servers in the pool

Add a static route.

Edit a static route.

Remove a static route.

Compression

Performance and bandwidth for Office Communications Server network connections

Configure compression on outgoing server-to-server connections, including the maximum number of server-to-server connections.

Enable compression on client-to-server connections.

Monitoring

Monitoring use for the pool

Enable Call Detail Records (CDR).

Enable Quality of Experience (QoE) monitoring.

Specify the Microsoft SQL Server database used by the Archiving Server.

Voice

Enterprise Voice use for the pool

Specify the default location profile for the pool.

View the configuration of a location profile, including the name and normalization rules of the profile.

Enforce phone lock and configure the minimum personal identification number (PIN) length and minimum time-out for phone lock.

Specify advanced options, including Quality of Service (QoS) options and SIP security mode.

Video

Client video settings

Specify the maximum video quality supported.

PSTN Conferencing

PIN security settings for dial-in conferencing

Specify the minimum PIN length.

Specify the maximum number of retries.

Enable or disable PIN expiration and, if PIN expiration is enabled, the number of days the PIN is valid before it expires.

Authentication

Authentication protocol usage

Specify the type of authentication that is supported by Office Communications Servers in the pool (NTLM, Kerberos, or both).

Federation

The default route for federation that is used by the pool

Specify a default route (FQDN and port) for the pool, which overrides the global default route that is specified at the global level for all pools in the forest.

Host Authorization

Which entities are trusted by the servers in the pool, such as a gateway, application server, or special clients that need additional bandwidth

Add an authorized host (by FQDN or IP address), and specify the settings to limit the authorized host to outbound only, to throttle the authorized host as a server, or to treat the authorized host as authenticated.

Edit an authorized host.

Remove an authorized host.

Archiving

Archiving for the pool

Activate IM content archiving, including specifying whether the server shuts down if archiving fails or if Message Queuing encryption fails.

Specify the SQL Server database used by the Archiving Server.

Pool-Level Web Conferencing Properties

Table 3 describes each tab that is available for the Web Conferencing Server role. The settings on each tab apply to all Web Conferencing Servers in an Enterprise pool or to the Web Conferencing Server role on a Standard Edition server.

Table 3. Pool-Level Web Conferencing Properties

Tab Used to manage Management actions

Meeting Compliance

The use of meeting compliance for the pool, such as might be required for regulatory compliance

Enable meeting compliance.

Specify whether meetings are to be shut down if compliance fails.

Specify the location of meeting compliance logs.

Web Conferencing Edge Server

How internal Web Conferencing Servers in the pool send outbound Web Conferencing traffic to external users and receive inbound Web Conferencing traffic from the Internet

Specify the external and internal port to be used for Web Conferencing traffic for the pool.

Add a Web Conferencing Edge Server for the pool.

Edit the FQDNs of a Web Conferencing Edge Server.

Remove a Web Conferencing Edge Server from the pool.

Pool-Level Web Components Properties

Table 4 describes each tab that is available from the pool-level property sheets for the Web Components Server role. The settings on each tab apply to all Web Components Servers in an Enterprise pool or to the Web Components Server role on a Standard Edition server.

Table 4. Pool-Level Web Components Properties

Tab Used to manage Management actions

General

Meeting schedule settings

Specify the name of the organization to be sent to the Microsoft Live Meeting add-in for the Microsoft Office Outlook messaging and collaboration client for use in meeting invitations that are sent by users in the pool.

Change the maximum number of meetings that an individual user can be scheduled to attend concurrently.

Specify the default meeting admission type for meetings scheduled by users in the pool.

Note:
The default meeting admission type must be set to Anonymousto enable interoperability between Office Communicator 2007 clients and Office Communications Server 2007 R2 dial-in conferencing users.

Meeting Invitations

The Microsoft Office Live Meeting 2007 R2 client download URL and technical support URL for the pool

Change the internal URL or external URL from which users who receive a meeting invitation can download the Live Meeting 2007 client.

Change the internal URL or external URL that users can use to obtain technical support.

Address Book

The use of distribution groups expansion for the pool

View the internal and external URLs that are used to identify the location of the Web service that will enable address book query and distribution group expansion for internal and external users, respectively. The expansion group service enables the expansion of Microsoft Exchange Server distribution groups, which makes it possible for users to invite all or selected members of a distribution group to an IM conversation without having to search for and add each one individually.

Enable address book query.

Enable distribution group expansion.

Change the maximum size of the distribution group.

Pool-Level Applications: Response Group Service Properties

Table 5 describes the tab that is available for pool-level settings for Response Group Service. These pool-level settings apply to the individual Enterprise pool or Standard Edition server deployment.

Table 5. Pool-Level Applications: Response Group Service Properties

Tab Used to manage Management actions

Holidaystab settings

Holiday sets and the holidays of each holiday set, which specify when workflows will be closed

Add one or more holiday sets, with at least one holiday in each.

Delete a holiday set.

Add one or more holidays to a holiday set.

Specify the start date and time and the end date and time for a holiday.

Remove a holiday from a holiday set.

Generaltab settings for Agent Properties

Agent information in Response Group Service.

View the name, alias, and SIP Uniform Resource Identifier (URI) of a group.

Groupstab settings for Agent Properties

Groups of an agent in Response Group Service

View the groups to which the agent belongs.

Generaltab settings for Group Properties

Each group in Response Group Service

Change the name or description of the group.

Queuestab settings for Group Properties

Each queue in the group

View the existing queues for the group.

Agentstab settings for Group Properties

Agents of the group

Specify an existing distribution list to be used for the group, or define a custom group of agents for the group.

Policiestab settings for Group Properties

Policies applied to the group

Specify whether the agent participation policy is to be informal, formal, or not active.

Specify the agent alert time (in seconds), which determines how long to ring an agent before offering the call to the next available agent.

Specify the routing method, which determines how calls are routed to agents in the group. The options include longest idle (the agent who has been idle the longest), parallel (all available agents at the same time), round robin (each agent in turn), and serial (agents in the order in which they are listed on the Agentstab).

Generaltab settings for Queue Properties

Information about the queues that hold callers until an agent answers the call

Change the name or description of the queue.

Workflowstab settings for Queue Properties

Workflows for the queue

View the workflows of a queue.

Groupstab settings for Queue Properties

Groups using the queue

Add a group to the queue.

Remove a group from the queue.

Time Outtab settings for Queue Properties

Time-out actions for the queue

Specify whether or not time-outs are enabled for the queue.

If using time outs, specify the time-out period (in seconds).

Specify what to do when a call times out (forward to voice mail address, forward to another user’s SIP URI, forward to another telephone number, or forward to another queue).

Overflowtab settings for Queue Properties

Overflow actions for the queue

Specify whether or not overflow actions are enabled for the queue.

If using overflow actions, specify the maximum number of calls for the queue to hold.

Specify the call to be forwarded when the queue is full (oldest or newest).

Specify the voice mail, user’s SIP URI, telephone number, or other queue to which overflow calls are to be forwarded.