In order to add a new Compliance Server to the pool, or to change to a standby Compliance Server, you will need to change the active Compliance Server listed in the Group Chat database. There can only be one active Compliance Server in each pool.

To change the active Compliance Server

  1. Disable the currently active Compliance Server by following the steps described in Disabling the Active Compliance Server.

  2. If the Compliance Server you want to enable was previously disabled, and a backup of the compliance data tables exists, restore the data in those tables using the backup.

  3. Use the following steps to enable the alternate Compliance Server:

    • In the Group Chat database, find the row in the tblServerIdentitytable that has a serverAddressvalue that corresponds to the FQDN of the server you want to enable.

    • Update this row, changing the serverTypevalue back to 4, which identifies this server as the active server. You can never have more than one row with a serverTypevalue of 4.

  4. Start your newly activated Compliance Server.

  5. Start all Group Chat Channel Servers and Lookup Servers.