Occasionally, an administrator may need to start, stop, or monitor the status of a service. Because the Channel service, Lookup service, and Compliance service operate as Windows services, you can manage them by using the Services snap-in console. The Channel service and the Lookup service can be started or stopped using the Services snap-in console on the computer hosting the Group Chat Server. The Compliance service can be started or stopped using the Services snap-in console on the computer on which it is installed.

Note:
If more than one Group Chat Server is deployed, services must be stopped on each computer on which the Lookup service and Channel service are installed.

Status information, for the Lookup service, the Channel service, and the Compliance service (if installed) is also shown in the Group Chat Server Configuration Tool. For details, see Viewing Group Chat Server Status and Configuration Information. You can use the Group Chat Server Configuration Tool to restart all services on a single computer. For details, see Restarting Servers.

To monitor, start, or stop services

  1. Sign in to the computer hosting the Group Chat Server or Compliance service using an account that has local administrative permissions.

  2. Open the Services snap-in console. Click Start, point to All Programs, point to Administrative Tools, and then click Services.

  3. In the list of services, locate the Office Communications Server Channel service, the Office Communications Server Lookup service, or the Office Communications Server Compliance service, and then do one of the following:

    • To start a service, right-click the service, and then click Start.

    • To stop a service, right-click the service, and then click Stop.

    • To restart a service, right-click the service, and then click Restart. A service can only be restarted from the started state.

    • To monitor the Web service, use an administrative tool on IIS, such as Network Monitor. Network Monitor enables you to capture a problem, reproduce it, and view the capture. This is useful when you are experiencing file transfer problems. For details, see Network Monitor Tool in the IIS 6.0 Technical Reference at http://go.microsoft.com/fwlink/?LinkId=143304 .