Users cannot use Office Communications Server until they are enabled for the Office Communications Server service. After you have created the disabled user accounts for each user in the user forests, you must enable these accounts for the Office Communications Server service.

If all disabled user accounts have an e-mail address that corresponds to their SIP address, you can enable all disabled user accounts simultaneously. If all disabled user accounts do not have an e-mail address that corresponds to their SIP address, or if you want to host these users on different servers or pools, configure each disabled user account individually.

To enable all disabled user accounts

  1. In the resource forest, log on to a computer running the Office Communications Server 2007 R2 service as a member of the RTCUniversalUserAdmins group.

  2. Start Active Directory Users and Computers: Click Start, point to Administrative Tools, and then click Active Directory Users and Computers.

  3. Go to the organizational unit where you created your disabled user accounts.

  4. Select all user accounts, right-click the selection, and then click Enable Users for Communications Server.

  5. Follow the steps in the Enable Users Wizard to complete the task.

  6. Open Office Communications Server Administrative Tools and verify that the users were enabled for the specified pool.

To enable a specific disabled user account

  1. In the resource forest, log on to a computer running the Office Communications Server 2007 R2 service as a member of the RTCUniversalUserAdmins group.

  2. Start Active Directory Users and Computers: Click Start, point to Administrative Tools, and then click Active Directory Users and Computers.

  3. Go to the organizational unit where you created your disabled user accounts.

  4. Right-click the contact that you want to enable, click Properties, and then click the Communicationstab.

  5. Select the Enable users for Office Communications Servercheck box.

  6. In the Sign-in namebox, type the sign-in name (also known as the SIP URI) for this user account and then select the SIP domain that is used by your Office Communications Server servers. For example, dylan@contoso.com.

  7. In Server or pool,select the Office Communications Server server where you want to host the user account.

  8. Click Configure.

  9. In the User Optionsdialog box, select the appropriate settings required for your deployment and then click OK. Click OKagain to apply the changes and close the user properties.

See Also