By default, all messages in an instant messaging (IM) conversation between users in different Office Communications Server pools will be archived in the pool of the user who sent the first message in the conversation. If you would prefer for each pool to archive all of the messages from both parties in the conversation (this is, create duplicate records of the whole conversation), you can configure the following Windows Management Instrumentation (WMI) setting. For details about changing WMI settings, see your Windows Server documentation.
Use WMI to configure the following property of the MSFT_SIPLogOptionsclass on each Front End Server in the pool:
-
ArchivingBEToken. Set this token to a different value than
the default (and a different value than in any other Office
Communications Server pool) to cause all messages in cross-pool
conversations to be archived in both pools separately. The default
value is
backend_token.