As you create your categories and chat rooms and assign scope and membership, the following tips may help your planning:
- If you want all categories and chat rooms to follow a global
behavior, make that setting at the root category, before you create
any subcategories, and have all subcategories and chat rooms
- Avoid placing chat rooms in the root category, unless they are
public announcement channels.
- In most cases, you should allow users to create new chat rooms,
so that discussions about new topics can be started any time.
- If your company does not require the enforcement of an ethical
wall, and you are not granting federated users access, do not
narrow scope at all in your category tree; put all your users in
the scope of the root category, and let that scope be inherited all
the way down the tree. Then use only membership lists to grant or
restrict access to each chat room.
- Give each chat room a complete name and topic summary that
locates it fully within your organization. Because users cannot see
the category name when they use the chat room, you cannot rely on
the category name to help users determine what the chat room is
intended to discuss.
- You may want to include “Public” or a similar word in the name
of every chat room that is open to federated users, to remind your
organization’s users that these chat rooms include members from
outside the organization.