The Office Communicator call-forwarding options enable a manager or executive to select one or more assistants (delegates) to receive his or her phone calls. Delegates are contacts who can answer the manager's calls, and make and transfer calls on the manager's behalf.

Delegates must use Communications Server 2007 R2 Attendant instead of Office Communicator so that they can access all the call delegation features. The manager specifies delegates in Office Communicator in the Call-Forwarding Settingsdialog box.

The manager can configure the call-forwarding settings to do the following:

Delegates are automatically assigned the Teamaccess level. You cannot change the access level for a delegate.

The delegate management for call-forwarding is configured from Office Communicator, as shown in Figure 1.

Figure 1.   Assigning delegates by using Office Communicator

To set up your delegates

  1. In the Office Communicatorwindow, click the Call-Forwardingbutton.

  2. Click Call-Forwarding Settings.

  3. In the Do the following when I get callsdrop-down list, select one of the following:

    • Ring me and my delegates

    • Ring my delegates only

  4. Click Add, and then click Contact.

  5. Select a contact from the list, or search for a contact, and then click OK.