Monitoring Server has default thresholds for factors that can affect media quality. If you use Systems Center Operation Manager with the Office Communications Server Management Pack, Monitoring Server generates an alert when these thresholds are exceeded.

You can use the procedures in this section to do the following:

If you are not using the Office Communications Server Management Pack, these threshold settings have no effect and you do not need to configure them.

To customize or edit threshold settings for locations, you must configure them on the Monitoring Server. You cannot perform these tasks remotely.

To specify alert thresholds for specific locations

  1. Open the Office Communications Server 2007 R2 snap-in: Click Start, point to Administrative Tools, and then click Office Communications Server 2007 R2.

  2. In the console tree, expand Monitoring Servers.

  3. Right-click the monitoring server that you want to configure, and then click Properties.

  4. In the Propertiesdialog box, click the Locations tab.

  5. Under QoE Location settings, click Locations.

  6. For each location that you want to monitor, select the corresponding check box. For each location that you do not want to monitor, clear the corresponding check box.

  7. Click the location that you want to customize, and then click Thresholds.

  8. In the Location Settingsdialog box, do one of the following:

    • To specify custom thresholds that apply only to this location, click Apply custom thresholds, and then go on to step 9 of this procedure.

    • To use the default thresholds for this location, click Apply default thresholds, click OK, and then click OKagain. You can skip the rest of this procedure.

  9. Click the counter you want to edit, and then click Edit Thresholds.

  10. In the Edit Thresholdsdialog box, type a warning level between 1% and 100% in the Warning levelbox. The warning level must be less than or equal to the error level.

  11. In the Error levelbox, type an error level between 1% and 100%. The error level must be greater than or equal to the warning level.

  12. In the Minimum call volumebox, type an integer greater than zero.

To edit default threshold settings for locations

  1. Open the Office Communications Server 2007 R2 snap-in: Click Start, point to Administrative Tools, and then click Office Communications Server 2007 R2.

  2. In the console tree, expand Monitoring Servers.

  3. Right-click the monitoring server that you want to configure, and then click Properties.

  4. In the Propertiesdialog box, click the Locations tab.

  5. Under QoE Location settings, click Locations.

  6. Click Default.

  7. Click the performance counter that you want to edit, and then click Edit Thresholds.

  8. In the Edit Thresholdsdialog box, type a warning level between 1% and 100% in the Warning levelbox. The warning level must be less than or equal the error level.

  9. In the Error levelbox, type an error level between 1% and 100%. The error level must be greater than or equal to the warning level.

  10. In the Minimum call volumebox, type an integer greater than zero.

To edit alert thresholds for A/V Conferencing Servers and Mediation Servers

  1. Open the Office Communications Server 2007 R2 snap-in: Click Start, point to Administrative Tools, and then click Office Communications Server 2007 R2.

  2. In the console tree, expand Monitoring Servers.

  3. Right-click the monitoring server that you want to configure, and then click Properties.

  4. Click one of the following tabs:

    • A/V Conferencing Servers

    • Mediation Servers

  5. Click Thresholds.

  6. Click Edit Thresholds.

  7. In the Edit Thresholdsdialog box, type a warning level between 1% and 100% in the Warning levelbox. The warning level must be less than or equal to the error level.

  8. In the Error levelbox, type an error level between 1% and 100%. The error level must be greater than or equal to the warning level.

  9. In the Minimum call volumebox, type an integer greater than zero.