When you enable a user account for Office Communications Server, you automatically enable that user account for Communicator Web Access. In other words, if you have already enabled your user accounts, you do not have to do anything else to enable these accounts for Communicator Web Access. If your user accounts have not been enabled for Communications Server, you can enable them by using the following two procedures: enable an account and then configure the account.

When you enable a user account, you must specify a sign-in name for the user. The user employs this user name to log on to Communicator Web Access. Typically, the user’s e-mail address (for example, kenmyer@contoso.com) is used as the sign-in name. However, if you do not want to use the e-mail name, you can use one of the following name formats:

After you have enabled a user account for Office Communications Server, you must configure the account. When you configure a user for Communications Server, some options might not be available to you. If so, it is because the setting has been configured at the forest level, and cannot be changed on a per-user basis.

To enable a user for Office Communications Server

  1. Log on to a computer where both Office Communications Server 2007 R2 and the Active Directory Users and Computers snap-in is installed. You must log on as a member of the local Administrators group and a member of the RTCUniversalServerAdmins group.

  2. In Active Directory Users and Computers, locate the user account that you want to enable, right-click the account name, and then click Enable Users for Communications Server.

    Note:
    To enable multiple user accounts, click on the first user account that you want to enable, and then CTRL+click on any subsequent user accounts.
  3. In the Enable Office Communications Server User Wizard, on the Welcomepage, click Next.

  4. On the Select Server or Poolpage, select the Enterprise pool or Standard Edition server to which the user is to be assigned, and then click Next.

  5. On the Specify Sign-in Namepage, select the format that you want to use as the user name, and then click Next.

  6. On the Ready to Enable Userspage, click Next.

  7. On the Enable Operation Statuspage, click Finish.

To configure a user account for Office Communications Server

  1. Log on to the computer where the Office Communications Server Administrative Tools are installed. To enable users, you must be a member of the Domain Administrators group and a member of the RTCUniversalServerAdmins group.

  2. Click Start, point to Administrative Tools, and then click Active Directory Users and Computers.

  3. In Active Directory Users and Computers, locate the user account to be configured, right-click the user account name, and then click Configure Users for Communications Server.

    Note:
    To configure multiple user accounts, click on the first user account, and then CTRL+click on any subsequent user accounts that you want to configure the same way.
  4. In the Configure Office Communications Server Users Wizard, on the Welcomepage, click Next.

  5. On the Configure Users Settingspage, enable or disable the following as desired:

    • Federation. Enables the user to communicate with users from a federated organization.

    • Remote User Access. Enables the user to connect to the internal network when outside the organization’s firewall.

    • Public IM Connectivity. Enables the user to communicate with users from a public instant messaging (IM) network.

    • Enhanced Presence. Enables the user to report presence information and to control who can access this information (as well as how much of the information other people can access).

  6. On the Configure Meetings Settingspage, indicate whether you want the user to be able to organize meetings with anonymous participants, and then click Next.

  7. On the Configure User Settingspage, indicate whether you want the user to be able to change the meeting policy, and then click Next.

  8. On the Configure Enterprise Voicepage, enable or disable Enterprise Voice, and then click Next.

  9. On the Configure Enterprise Voice Settings and Location profilepage, change the Enterprise Voice policy and location profileas needed, and then click Next.

  10. On the Ready to Configure Userspage, click Next.

  11. On the Configure Operations Statuspage, click Finish.