If you remove a Mediation Server from service without first taking appropriate precautionary steps, you can significantly impact the availability of service, including causing active calls to be dropped. Before deactivating a Mediation Server, do the following, as appropriate:
- Deactivate the Mediation Server on the weekend or holiday, or
during other off-peak hours, but only after you have checked the
call logs to make sure nobody is using that particular gateway.
- Change routes on the Office Communications Server so that no
new calls are routed through the Mediation Server that is to be
deactivated, and then wait for all calls to hang up. This option is
riskier than the first option because midcall transfers and other
types of call routing might be broken if the routes have been
- Do a combination of the first two options by changing routes on
the Office Communications Server during off-peak hours, but only
after all calls are completed.
|Deactivating a Mediation Server can result in the loss of data
and settings. Before you start the deactivation procedure in this
section, ensure that all data and settings have been backed up and
appropriate restoration procedures are in place. For details about
backing up data and settings, see Backup and Restoration in the
Operations documentation at
To deactivate a Mediation Server
Log on to the Mediation Server as a member of the RTCUniversalServerAdmins group.
Open Computer Management.
Expand Services and Applications, right-click Office Communications Server 2007 R2, and then click Deactivate Mediation Server.
In the Deactivation Wizard, review the information on each page, and then click Next.
When the wizard is complete, select the View the log when you click Finishcheck box, and then click Finish.
Use the log file to verify that the deactivation status in the Execution Resultcolumn (including the status of each deactivation task) for a server role is Success.
Important: The deactivation status that is shown in the log must indicate success before you deactivate any other server role or take other Office Communications Server actions. If any task does not complete successfully, resolve the problem and run the Deactivation Wizard again to complete the deactivation.