Topic Last Modified: 2010-04-09
By default, both call detail recording (CDR) data and Quality of Experience (QoE) data is purged after 60 days. You can use the Call Detail Recording and Quality of Experience Data tabs to retain the data for a longer or shorter period of time. If you disable either CDR or QoE, data that was captured while CDR or QoE was enabled will also be subject to purging.
 Note: |
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| You should configure CDR and QoE to retain data for the same number of days. Each call in the Call Detail Reports, available from the Monitoring Server reports homepage, includes CDR and QoE information. If the purging duration for CDR and QoE is different, some calls may only include CDR data, while other may only include QoE data. |
The following procedures describe how to configure purge settings for CDR and QoE data.
To specify retention of CDR
data
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Open Communications Server Control Panel.
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Click Monitoring and Archiving, and then click Call Detail Recording.
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Select the appropriate site from the table, click Edit, and then click Modify.
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To turn on purging, select Enable Purging for Monitoring Servers.
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In Keep call detail recordings for maximum duration (days): select the maximum number of days that call detail recordings should be retained.
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In Keep error report data for maximum duration (days): select the maximum number of days that error reports should be retained.
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Click Commit.
To specify retention of QoE
data
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Open Communications Server Control Panel.
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Click Monitoring and Archiving, and then click Quality of Experience Data.
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Select the appropriate site from the table, click Edit, and then click Modify.
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To turn on purging, select Enable Purging for Monitoring Servers.
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In Keep call detail recordings for maximum duration (days): select the maximum number of days that QoE data should be retained.
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Click Commit.