Maintaining and Troubleshooting

Message Tracking Center

Through Message Tracking Center you can search for all types of messages, including system messages, public folder messages, and e-mail messages. System messages are alerts that are displayed when problems occur, such as low virtual memory. E-mail messages are sent by a user to another user or public folder. These messages are tracked in message tracking logs when you enable message tracking on a server. If you want to track system messages in Message Tracking Center, you must know the MessageID for which to search. If you do not know the MessageID, you can find system messages manually by reviewing the tracking logs.

Message Tracking Center can track messages in Exchange 2000 organizations and in mixed Exchange 5.5 and Exchange 2000 deployments. Message Tracking Center can also track messages going to or coming from a foreign e-mail system such as Lotus Notes. The message path is not tracked after the message arrives at a foreign e-mail system, but you can verify that the message was delivered successfully if the foreign connector is available and has message tracking enabled.

If, when you are searching for a message, you do not know the sender's server name, you can use the name of a server in the middle of the route. You receive a history that tracks the message to its final destination; however, there is no way to know whether this is a partial history, and whether other servers routed the message before you began tracking the history in the middle of the route.

Related Topics

Use the Message Tracking Center