Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Topic Last Modified: 2012-07-23

When you install the Unified Messaging (UM) server, it's left in an enabled state. However, before the UM server can answer and process incoming calls, you must add the UM server to a UM dial plan. You can add a Microsoft Exchange Server 2010 UM server to one or more UM dial plans with different security settings at the same time.

Looking for other management tasks related to UM dial plans? Check out Managing UM Dial Plans.

Prerequisites

Before you perform these procedures, confirm that a UM dial plan has been created. For detailed steps, see Create a UM Dial Plan.

Use the EMC to add a UM server to a dial plan

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM dial plans" entry in the Unified Messaging Permissions topic.

  1. In the console tree, click Server Configuration.

  2. In the result pane, select the Unified Messaging server.

  3. In the action pane, click Properties.

  4. On the UM Settings > Associated Dial Plans, click Add.

  5. In the Select Dial Plan window, select the dial plan you want to add from the list of available dial plans, and then click OK.

  6. Click OK again to accept your changes.

Use the Shell to add a UM server to a dial plan

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM dial plans" entry in the Unified Messaging Permissions topic.

This example adds a Unified Messaging server to a dial plan named MyUMDialPlan and prevents the UM server from accepting new calls. It also sets the start up mode to dual mode, which enables the UM server to accept TCP and TLS requests.

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Set-UMServer -Identity MyUMServer -DialPlans MyUMDialPlan -Status Disabled -UMStartupMode Dual

This example adds the Unified Messaging server named MyUMServer to two UM dial plans, named MyUMDialPlan and MyUMDialPlan2, and also sets the maximum number of incoming voice and fax calls.

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Set-UMServer -Identity MyUMServer -DialPlans MyUMDialPlan, MyUMDialPlan2 -MaxCallsAllowed 50 -MaxFaxCallsAllowed 15

For more information about syntax and parameters, see Set-UMServer.

Other Tasks

After you've added a UM server to a dial plan, you may also want to: