Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Topic Last Modified: 2011-04-10

If you have users who use POP3 or IMAP4 to connect to their Microsoft Exchange Server 2010 mailboxes, they have to know the correct server settings to connect to these mailboxes. You can configure Exchange so that your users can look up their own settings.

POP and IMAP e-mail programs require that users enter their incoming POP3 or IMAP4 server settings and their outgoing SMTP server settings. You can allow your users to connect from inside the corporate network (using internal server settings) or over the Internet (using external server settings).

Note:
After a default Exchange 2010 installation, your users can look up their internal POP3 and IMAP4 server settings using Microsoft Office Outlook Web App. However, you must make changes to the settings on your Exchange server if you want users to be able to look up their own external POP3 and IMAP4 server settings or their internal or external SMTP server settings.

For more information about how to manage POP3 and IMAP4, see Managing POP3 and IMAP4.

Use the Shell to allow POP3, IMAP4, and SMTP server settings to be viewed by end users in Outlook Web App

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "POP3 settings" and "IMAP4 settings" entries in the Client Access Permissions topic and "Receive connectors" entry in the Transport Permissions topic.

This example allows external POP3 server settings to be viewed by end users.

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set-popsettings -ExternalConnectionSettings {CAS01:995:SSL}

For detailed syntax and parameter information, see Set-PopSettings.

This example allows external IMAP4 server settings to be viewed by end users.

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set-imapsettings -ExternalConnectionSettings {CAS01:993:SSL}

For detailed syntax and parameter information, see Set-ImapSettings.

This example allows internal and external SMTP server settings to be viewed by end users using Outlook Web App. Client CAS01 is the send connector.

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Set-ReceiveConnector "Client CAS01" -advertiseclientsettings $true

For detailed syntax and parameter information, see Set-ReceiveConnector.

After you run these commands, your users can look up their server settings in Outlook Web App, as follows:

  • If you're running Exchange 2010 SP1, your users can look up their external POP3, IMAP4, and SMTP server settings by clicking Options > All Options > Account > My Account > Settings for POP, IMAP, and SMTP access.

  • If you're running the RTM version of Exchange 2010, your users can look up their external POP3, IMAP4, and SMTP server settings by clicking the drop-down arrow next to the Help question mark, and then clicking About.

  • If you're running Exchange 2010 SP1 or Exchange 2010 RTM, your users can look up their internal POP3, IMAP4, and SMTP server settings in Outlook Web App by clicking the drop-down arrow next to the Help question mark, and then clicking About.

Other Tasks

After you make it possible for end users to view their POP3, IMAP4, and SMTP settings, you may also want to: