Applies to: Exchange Server 2010 SP3

Topic Last Modified: 2012-05-14

Microsoft Exchange Server 2010 generates Exchange Information Store events in Event Viewer so that you can troubleshoot and verify the MSExchangeIS features and services. Event Viewer tracks the following kinds of events in the given order, based on importance:

MSExchangeIS Errors and Events

The following table provides a list of Exchange Information Store errors and events.

Event ID Category Event type Value or description

MSExchangeIS 10023

Error

Error

The mailbox for %1 (GUID %2) has exceeded the maximum Recoverable Items Quota. Items cannot be deleted from this mailbox. The mailbox owner should be notified about the condition of the mailbox as soon as possible. Please remove items from Recoverable Items or increase the Recoverable Items Quota to restore functionality.

MSExchangeIS 9506

Error

Error

Out of memory

MSExchangeIS 9693

Error

Error

Failed to create a new named property for database "%1" because the number of named properties reached the quota limit for MAPI protocol (%2). User attempting to create the named property: "%3" Named property GUID: %4 Named property name/id: "%5"

MSExchangeIS 1088

Error

Error

The database could not be started because the distinguished name (DN) %2 of mailbox database "%3" does not match the DN of directory %1. The database may have been restored to a computer that is in an organization or site different from the original database.

MSExchangeIS 5000

Error

Error

Unable to initialize the Microsoft Exchange Information Store service. %1 - Error %2.

MSExchangeIS 9667

Error

Error

Failed to create a new named property for database "%1" because the number of named properties reached the quota limit (%2). User attempting to create the named property: "%3" Named property GUID: %4 Named property name/id: "%5"

MSExchangeIS 9643

Information

Information

Process termination function %1 was called by a function in module %2; some parameters and their values were %3. A significant section of the call stack is in the data section.

MSExchangeIS 9786

Warning

Warning

The database engine has consumed %1% of the "%2" resource (%3 used out of a maximum of %4) for database '%5'.

MSExchangeIS 9673

Error

Error

An exception with code %1 was thrown in module %2; some parameters and their values were %3. A significant section of the call stack is in the data section.

MSExchangeIS 9691

Error

Error

Status %1 registering RPC protocol "%2" endpoint="%3". This may be expected, depending on the machine configuration.

MSExchangeIS 1121

Error

Error

Error %1 connecting to Active Directory.

MSExchangeIS 1184

Error

Error

Cannot start the Microsoft Exchange Information Store. Error retrieving local host information. Please make sure that your server's TCP/IP networking software is properly configured.

MSExchangeIS 5003

Error

Error

Unable to initialize the Information Store service because the clocks on the client and server are skewed. This may be caused by a time change either in the client or the server, and may require a reboot of that computer. Verify that your domain is properly configured and is currently online.

MSExchangeIS 9509

Error

Error

Out of file handles

MSExchangeIS 9688

Error

Error

Exchange store '%1': The logical size of this database (the logical size equals the physical size of the .edb file minus the logical free space) is %2 GB. This database size is approaching the size limit of %3 GB. If the logical database size exceeds the maximum size limit, it will be dismounted on a regular basis.

MSExchangeIS 9659

Error

Error

The Microsoft Exchange Information Store encountered an unexpected exception %1 at address %2 while processing a request for user %3.

MSExchangeIS 10024

Error

Error

The mailbox for %1 (GUID %2) has exceeded the Recoverable Items Warning Quota. Please remove items from Recoverable Items or increase the Recoverable Items Warning Quota and Recoverable Items Quota. If the Recoverable Items Quota is exceeded, the user will be unable to delete items from the mailbox.

MSExchangeIS 5002

Error

Error

Unable to initialize the Microsoft Exchange Information Store service. Out of memory.