Applies to: Exchange Server 2013, Exchange Online

Topic Last Modified: 2013-02-22

Telephone user interface (TUI) settings are used when a user accesses the Unified Messaging (UM) system by using Outlook Voice Access. When you modify a UM-enabled user's TUI configuration settings, you modify properties and their values on the UM-enabled user's mailbox.

You can change the following TUI settings for a UM-enabled user:

For additional management tasks related to UM users, see Set Mailbox Features for an Outlook Voice Access User.

What do you need to know before you begin?

  • Estimated time to complete: 5 minutes.

  • You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM mailboxes" entry in the Unified Messaging Permissions topic.

  • Before you perform these procedures, confirm that the existing Exchange recipient is enabled for Unified Messaging and voice mail. For detailed steps, see Enable a User for Voice Mail.

  • Before you perform these procedures, confirm that a UM dial plan has been created. For detailed steps, see Create a UM Dial Plan.

  • Before you perform these procedures, confirm that a UM mailbox policy has been created. For detailed steps, see Create a UM Mailbox Policy.

  • For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard Shortcuts in the Exchange Admin Center.

Tip:
Having problems? Ask for help in the Exchange forums. Visit the forums at: Exchange Server, Exchange Online, or Exchange Online Protection.

Use the Shell to modify a single UM-enabled user's TUI settings

This example enables calendar and email access using the TUI for a UM-enabled user named Tony Smith.

Copy Code 
Set-UMMailbox -Identity tony@contoso.com TUIAccessToCal True -TUIAccessToEmail True -OperatorNumber 111111 -DisableMissedCallNotification False -AnonCallBlock True
Note:
TUI settings for users are also available on UM mailbox policies. Modifying TUI settings on a UM mailbox policy affects all users who are associated with the UM mailbox policy. For more information about how to modify TUI settings on a UM mailbox policy, see Set Mailbox Features for Outlook Voice Access Users.