Applies to: Exchange Server 2013, Exchange Online

Topic Last Modified: 2012-12-12

You can enable or disable access to Outlook Voice Access for UM-enabled users who are associated with a Unified Messaging (UM) mailbox policy. Outlook Voice Access is a feature used by UM-enabled users to access their mailbox over a phone. By default, this setting is enabled.

For additional management tasks related to UM mailbox policies, see UM Mailbox Policy Procedures.

What do you need to know before you begin?

  • Estimated time to complete: 2 minutes.

  • You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM mailbox policies" entry in the Unified Messaging Permissions topic.

  • Before you perform these procedures, confirm that a UM dial plan has been created. For detailed steps, see Create a UM Dial Plan.

  • Before you perform these procedures, confirm that a UM mailbox policy has been created. For detailed steps, see Create a UM Mailbox Policy.

  • For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard Shortcuts in the Exchange Admin Center.

Tip:
Having problems? Ask for help in the Exchange forums. Visit the forums at: Exchange Server, Exchange Online, or Exchange Online Protection.

What do you want to do?

Use the EAC to enable or disable Outlook Voice Access

  1. In the EAC, navigate to Unified Messaging > UM dial plans. In the list view, select the UM dial plan you want to change, and then click Edit Edit Icon.

  2. Under UM Mailbox Policies, select the UM mailbox policy you want to manage, and then click Edit Edit Icon.

  3. On the UM Mailbox Policy page, select or clear the check box next to Allow Outlook Voice Access.

  4. Click Save.

Use the Shell to enable or disable Outlook Voice Access

This example allows users who are associated with the UM mailbox policy MyUMMailboxPolicy to use Outlook Voice Access.

Copy Code 
Set-UMMailboxPolicy -identity MyUMMailboxPolicy -AllowSubscriberAccess $true

This example prevents users who are associated with the UM mailbox policy MyUMMailboxPolicy from using Outlook Voice Access.

Copy Code 
Set-UMMailboxPolicy -identity MyUMMailboxPolicy -AllowSubscriberAccess $false