Topic Last Modified: 2010-05-24

See the "Legal Notice" section later in this document for important information.

Welcome to Microsoft Exchange Server 2007 Service Pack 2 (SP2).

This document contains the following sections:

Features Available in Exchange 2007 SP2

For an overview of the new features that are available in Exchange 2007 SP2, see What's New in Exchange Server 2007 SP2.

You can also read information about these features in the Help file that is included with Exchange 2007 SP2. To access the Exchange 2007 SP2 Help, use one of the following methods:

  • Start the Setup program for Exchange 2007 SP2. In the Setup wizard, click Read about Microsoft Exchange Server 2007 SP2.

  • If you have not installed Exchange 2007 SP2, access the Exchange 2007 Help file (Exchhelp.chm) from the following location on the SP2 media:

    <AMD64 or I386>\Setup\ServerRoles\Common

Note:
The Exchange 2007 SP2-related features for Outlook Web Access are not documented in Exchange 2007 SP2 Help. Instead, the features are documented in the Outlook Web Access Help.
  • Update Rollup 9 for Exchange 2007 SP1 and Exchange 2007 SP2 include a change to the “when the Subject field or the body of the message contains text patterns” condition that is used to create a transport rule.  Previously, this condition matched any strings that contained the word that was specified. For example, if you defined “change” as the specific word, any strings that contained “change,” such as “Exchange” or “changes,” would be considered a match. Starting with Update Rollup 9 for Exchange 2007 SP1, this condition is matched only by the actual word, where “word” is defined as any group of letters or digits that are surrounded by non-word characters.  Non-word characters are characters other than letters or digits.

    Given this change, if you intend for an existing rule to match only the actual word, no action is required.  Existing rules will be recompiled after Update Rollup 9 or Exchange 2007 SP2 is installed and the Microsoft Exchange Transport service is restarted.  However, any rules that are based on the old behavior (pattern match) will not work after Update Rollup 9 or Exchange 2007 SP2 is installed.  In this case, you must rebuild your transport rules to specify that a subject, body, from address, or header contains text patterns instead of specific words. For example, to obtain a pattern match rather than a word match, a transport rule that contains a "when the from address contains specific words" condition must be changed to "when the from address contains text patterns."

  • The Windows Installer Setup program for Exchange 2007 SP2 has changed to improve support for Exchange 2007 SP2 update rollup packages. These changes include the following:

    • The Windows Installer XML (WiX) toolset has been updated to the latest stable version.

    • Diagnostics registry entries have been recoded to be separate from other registry entries.

    • Stub components have been created for every Exchange server role.

    • Windows Installer (MSI) 4.5 is required to install Exchange 2007 SP2.

    For more information about these changes, see Changes in the Exchange 2007 SP2 Setup Program.

Installing Exchange 2007 SP2

You can use the following methods to install Exchange 2007 SP2:

  • Upgrade a computer that is running the original release version of Exchange 2007 to Exchange 2007 SP2.

  • Upgrade a computer that is running Exchange 2007 SP1 to Exchange 2007 SP2.

  • Perform a new installation of Exchange 2007 SP2.

For more information about the requirements that must be met and the procedures that you must follow to install Exchange 2007 SP2, see the following topics in the Exchange 2007 SP2 online Help:

Installation Overview

Consider the following when you install Exchange 2007 SP2:

  • You can install Exchange 2007 SP2 from the command line or by using the Exchange 2007 Setup wizard.

  • You can use any of the following methods when you install Exchange 2007 SP2:

    • Run the Setup program in upgrade mode to perform an in-place upgrade to Exchange 2007 SP2.

    • If you want to run the Setup program in upgrade mode to perform an in-place upgrade from a beta version of Exchange 2007 SP2, you must first prepare Active Directory and the domains.

    • You can perform a clean installation of Exchange 2007 SP2.

  • You must prepare Active Directory and each domain before you perform the first installation of Exchange 2007 SP2 in an organization. This process includes updating the Active Directory schema for Exchange 2007 SP2. For information about the required permissions and steps that you must follow to complete this process, see How to Prepare Active Directory and Domains in the Exchange 2007 SP2 online Help. For a list of Active Directory schema changes that are made when you install Exchange 2007 SP2, see Active Directory Schema Changes (SP2).

    After you have prepared Active Directory and each domain, you can install Exchange 2007 SP2 by using an account that has been delegated the Exchange Organization Administrator role.

  • To install or upgrade the first instance of an Exchange 2007 server role in an organization, you must have been delegated the Exchange Organization Administrator role. After you install Exchange 2007 SP2 on an Exchange computer that is running the particular role, you can perform later installations or upgrades of Exchange 2007 SP2 servers. To do this, you must use an account that has the Exchange Server Administrator role.

    Note:
    This permissions requirement does not apply when you are installing the Edge Transport server role or the Exchange 2007 management tools. You can install and upgrade the Edge Transport server role or the management tools by using an account that has local administrator rights on the computer.
  • We do not support upgrading the operating system to Windows Server 2008 and then upgrading Exchange 2007 to Exchange 2007 SP2. Also, we do not support upgrading Exchange 2007 to Exchange 2007 SP2, and then upgrading the operating system to Windows Server 2008. To deploy Exchange 2007 SP2 on a Windows Server 2008-based computer, first install Windows Server 2008 on a computer that does not have Exchange installed, and then install Exchange 2007 SP2.

  • You cannot uninstall Exchange 2007 SP2. After you install Exchange 2007 SP2, the only way to remove it is to remove Exchange 2007 from the computer, and then reinstall an earlier version of Exchange 2007.

  • The Exchange 2007 Setup program requires all installation source files to be stored on a local resource. This resource can be either a local hard drive or a DVD drive that is connected to the computer. During Setup, if the installation files are detected on a resource that is not local to the computer, the Setup program creates a local copy of the installation files in the temporary files folder and then removes them after Setup has completed.

    A local file source is required because Exchange 2007 Setup is a Microsoft .NET Framework application. This requirement was put in place to help make sure that all installation files are from a secure and trusted resource. Sometimes, the Setup program may determine that there is insufficient disk space to continue. When determining disk space requirements, the Setup program includes a buffer space to meet data storage requirements. The amount of buffer space varies, depending on the server role or roles that are being installed. After Setup has completed, you may notice that the installation consumed less space than was requested.

  • You must uninstall all Interim Updates prior to installing Exchange 2007 SP2.

  • If you use any third-party programs on the computers on which you are going to install Exchange 2007 SP2, we recommend that you contact the program vendors to determine whether any updates are needed for the installation of Exchange 2007 SP2. You should also verify application and hardware compatibility with Windows Server 2008 if you are planning to install Exchange 2007 SP2 on a computer that is running Windows Server 2008.

    Note:
    Before you install Exchange 2007 SP2, you should stop any third-party applications that are integrated with Exchange.
  • If you are using Microsoft System Center Operations Manager to monitor Exchange, we recommend that you stop the Health Service before you install Exchange 2007 SP2. If you stop this service, you won't have to restart Exchange 2007 after installing SP2.

    Note:
    If Exchange 2007 SP2 is installed automatically by using Microsoft Update, a restart is required.

Upgrading to Exchange 2007 SP2

Consider the following when you upgrade to Exchange 2007 SP2:

  • If you install Exchange 2007 SP2 on a computer that is running the RTM version of Exchange 2007, all server roles are upgraded to Exchange 2007 SP2. You cannot choose which server roles you want to upgrade to Exchange 2007 SP2.

  • If you want to add a server role to a computer after you upgrade to Exchange 2007 SP2, you must run the Exchange 2007 SP2 Setup program. This differs from the process that you must follow with earlier versions of Microsoft Exchange. For example, when you add a component to a Microsoft Exchange Server 2003 installation, you must run the Exchange 2003 Setup program to change the installation and then reapply the service pack.

  • We recommend that you upgrade your servers that are running the Mailbox server role after you upgrade your servers that are running the Client Access, Unified Messaging, Hub Transport, or Edge Transport server roles. Upgrade your computers in the following order:

    1. Client Access servers

    2. Unified Messaging servers

    3. Hub Transport servers

    4. Edge Transport servers

    5. Mailbox servers

    If you upgrade your servers in this order, you may avoid potential service interruptions.

  • We recommend that you upgrade Client Access servers that reside in Internet-facing sites before you upgrade Client Access servers that reside in sites without Internet connectivity.

Consider the following when you upgrade servers that are running the RTM version of Exchange 2007 together with Microsoft Forefront Security for Exchange Server.

  • The original release (RTM) version of Forefront Security for Exchange Server is incompatible with Exchange 2007 SP2.

    You must either remove Forefront Security for Exchange Server or upgrade it to a later version before you can upgrade to Exchange 2007 SP2. The Exchange 2007 SP2 Setup program does not pass prerequisites if the computer is running the RTM version of Forefront Security for Exchange Server.

  • If you are running the latest version of Forefront Security for Exchange Server, you must stop all Forefront services before you run the Exchange 2007 SP2 Setup program.

Consider the following when you install Exchange 2007 SP2 on clustered Mailbox servers:

Consider the following when you install Exchange 2007 SP2 on a server that uses Outlook Web Access, and the regional language is set to Spanish:

  • When a contact is created in Outlook Web Access, and the regional language is set to Spanish, the mapping of the name fields is as follows:

    • "Nombre" in Spanish maps to “First Name” in English and to the underlying storage in Exchange.

    • "Inicial" in Spanish maps to “Middle name” in English and to the underlying storage in Exchange.

    • "Apellidos" in Spanish maps to “Last Name” in English and to the underlying storage in Exchange.

  • This is a change from the behavior of Exchange 2007 RTM and Exchange 2007 SP1. In the earlier versions of Exchange 2007, the mapping of the name fields is as follows:

    • "Nombre" in Spanish maps to “First Name” in English and to the underlying storage in Exchange.

    • "Primer Apellido" in Spanish maps to “Middle name” in English and to the underlying storage in Exchange.

    • "Segundo Apellido" in Spanish maps to “Last Name” in English and to the underlying storage in Exchange.

    For more information about how to troubleshoot issues that may occur because of this change, see Name Mapping in Outlook Web Access Contacts is Reversed After Installing Exchange 2007 SP2 When Regional Language Is Spanish.

To upgrade a server to Exchange 2007 SP2 by using the graphical user interface

  1. Run Setup.exe from the Exchange 2007 SP2 installation folder. This action starts the Exchange 2007 Setup wizard. The Setup program detects that you want to upgrade the Exchange 2007 installation to a later version of Exchange 2007.

  2. Under Install, click Install Microsoft Exchange Server 2007. Follow the Setup wizard to complete the installation. Accept all default options when you follow the steps in the Setup wizard. You cannot specify which server roles you want to upgrade to Exchange 2007 SP2.

To upgrade a server to Exchange 2007 SP2 from the command line

At a command prompt, connect to the AMD64 or I386 directory of the Exchange 2007 SP2 media location, and then run Setup.com /mode:upgrade. Accept all default options when you perform the steps from the command line.

Performing a Clean Installation of Exchange 2007 SP2

You can perform a clean installation of Exchange 2007 SP2 in the same manner as you would with Exchange 2007 RTM or Exchange 2007 SP1. This is because the Exchange 2007 SP2 updates are rolled directly into the file set of the original release version of Exchange 2007. Both the high-level deployment procedures and the specific installation steps are the same. The steps that you must follow will depend on the complexity of the Exchange deployment that you want to create.

Installing Exchange 2007 SP2 on Windows Small Business Server 2008

You must update your Windows Small Business Server 2008 settings both before and after you install Exchange 2007 SP2. Before installing Exchange 2007 SP2, read the detailed information in Microsoft Knowledge Base article 973862.

Installing Exchange 2007 SP2 on Windows Essential Business Server 2008

You must update your Windows Essential Business Server 2008 settings both before and after you install Exchange 2007 SP2. Before installing Exchange 2007 SP2, read the detailed information in Microsoft Knowledge Base article 973461

Windows PowerShell Support

Windows PowerShell Version 2 is supported on Exchange 2007 SP2 administrator workstation installations in order to allow Exchange Management Console and Exchange Management Shell “side-by-side” management of Exchange 2007 and Exchange 2010 from the same computer.

Windows PowerShell Version 2 is supported on all Exchange 2007 SP2 server roles. PSv2 is the preferred solution for Windows PowerShell on Windows Server 2008 servers and Exchange 2003 servers.

If you are running Exchange 2007 SP2 with Windows PowerShell Version 1, you must prefix your e-mail address with "SMTP" to configure the primary SMTP address. For example, you must use the following command:

Set-DistributionGroup pp -EmailAddresses SMTP: primary@contoso.com

Note:
If you omit “SMTP” from the command, you will receive an error message stating that no primary SMTP address is set on the object.

To add multiple SMTP addresses, secondary addresses need to be prefixed with a lowercase "smtp". For example, use the following command:

Set-DistributionGroup pp -EmailAddresses SMTP: primary@contoso.com ,smtp:second@contoso.com

Known Issues

The following known issue exists for Exchange 2007 SP2:

  • Windows Installer version 4.5 is required to install Exchange 2007 SP2. This is a requirement for upgrade scenarios as well as for new installations of Exchange 2007 SP2.

    To address this issue, install the latest version of Windows Installer before you install Exchange 2007 SP2. When you install Windows Installer 4.5, you may have to restart the computer. To install this software, see Windows Installer 4.5 Redistributable.

    Note:
    You do not have to download and install Windows Installer 4.5 on a computer that is running Windows Server 2008 Service Pack 2 (SP2). Windows Server 2008 SP2 includes Windows Installer 4.5.
  • Exchange 2007 SP2 includes the fix that is mentioned in Microsoft Knowledge Base (KB) article 959135. However, additional steps may be required to resolve the problem that is fixed by KB 959135. For more information, see Microsoft KB article 959135, Event 9673 with code 0xc00000fd occurs when the Microsoft Exchange Information Store service crashes on a computer that is running Exchange Server 2007.

Legal Notice

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Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property.

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