Applies to: Exchange Server 2007 SP3, Exchange Server 2007 SP2, Exchange Server 2007 SP1
Topic Last Modified: 2007-07-21

This topic explains how to use the Exchange Management Console and the Exchange Management Shell to enable dialing restrictions on a UM auto attendant in Microsoft Exchange Server 2007 Unified Messaging (UM). To perform these procedures, you must have Exchange 2007 Service Pack 1 installed. Dialing restrictions are used to configure dialing rules that can be used to prohibit users who call into a UM auto attendant from making certain types of telephone calls. Dialing restrictions can also be used when you want to allow users to place calls to in-country/region or international telephone numbers. When you configure dialing restrictions on a UM auto attendant, the dialing restrictions will apply to all users who call into a telephone number or extension that is configured on an auto attendant.

Outdialing is the process that happens when a Unified Messaging server places an outgoing call for a user after they have called into a subscriber access number on a UM dial plan or into a UM auto attendant. For outdialing to function correctly, the following settings must be configured correctly:

To enable outdialing for users who call into an auto attendant, you must:

Before You Begin

To perform the following procedures, the account you use must be delegated the Exchange Organization Administrator role.

For more information about permissions, delegating roles, and the rights that are required to administer Exchange Server 2007, see Permission Considerations.

Also, before you perform these procedures, confirm the following:

  • A UM dial plan has been created.

  • A UM dialing rule group has been created.

  • A UM auto attendant has been created.

Procedure

To use the Exchange Management Console to enable dialing restrictions on a UM auto attendant for in-country/region rule groups

  1. In the console tree of the Exchange Management Console, expand the Organization Configuration node.

  2. Click Unified Messaging.

  3. In the work pane, click the UM Auto Attendants tab.

  4. Select the UM auto attendant that you want to modify, and then, in the action pane, click Properties.

  5. On the UM auto attendant Properties page, on the Dialing Restrictions tab, under Select allowed in-country/region rule groups from dial plan, click Add.

  6. On the Select Allowed In-Country/Region Groups page, select the dialing rule group that was configured on the UM dial plan, and then click OK.

  7. Click OK to save your changes.

To use the Exchange Management Console to enable dialing restrictions on a UM auto attendant for international rule groups

  1. In the console tree of the Exchange Management Console, expand the Organization Configuration node.

  2. Click Unified Messaging.

  3. In the work pane, click the UM Auto Attendants tab.

  4. Select the UM auto attendant that you want to modify, and then, in the action pane, click Properties.

  5. On the UM auto attendant Properties page, on the Dialing Restrictions tab, under Select allowed international rule groups from dial plan, click the Add button.

  6. On the Select Allowed International Groups page, select the dialing rule group that was configured on the UM dial plan, and then click OK.

  7. Click OK to save your changes.

To use the Exchange Management Shell to enable in-country/region and international dialing restrictions on a UM auto attendant

  • Run the following command:

    Copy Code
    Set-UMAutoAttendant -Identity MyUMAutoAttendant -AllowedInCountryOrRegionGroups InCountry/RegionGroup1,InCountry/RegionGroup2 -AllowedInternationalGroups InternationalGroup1,InternationalGroup2
    

For more information about syntax and parameters, see Set-UMAutoAttendant.

For More Information

For more information about dialing rule groups, see How to Configure Dialing Rule Groups for a Unified Messaging Dial Plan.

For more information about outdialing, see Understanding Outdialing.