Topic Last Modified: 2012-09-17

When running the Move-CsUser cmdlet, you may experience a failure because user information between Active Directory Domain Services (AD DS) and the Lync Server 2013 databases are out of sync because the initial replication is incomplete. The time it takes for the successful completion of the Lync Server 2013 User Replicator service's initial synchronization depends on the number of domain controllers that are hosted in the Active Directory forest that hosts the Lync Server 2013 pool. The Lync Server 2013 User Replicator service initial synchronization process occurs when the Lync Server 2013 Front End Server is started for the first time. After that, the synchronization is then based on the User Replicator interval. Complete the following steps to verify user replication has completed before running the Move-CsUser cmdlet.

To verify user replication has completed

  1. Log on to the computer where Topology Builder is installed as a member of the Domain Admins group and the RTCUniversalServerAdmins group.

  2. Click the Start menu, and then click Run.

  3. Enter eventvwr.exe and then click OK.

  4. In Event Viewer, click Applications and Services logs to expand it, and then select Lync Server.

  5. In the Actions pane click Filter Current Log.

  6. From the Event sources list, click LS User Replicator.

  7. In <All Event IDs> enter 30024 and then click OK.

  8. In the filtered events list, on the General tab, look for an entry that states user replication has completed successfully.