This section describes how to manage and configure settings for Conferencing Attendant and Response Group Service unified communications applications.

In This Section

The topics in this section are grouped into the following categories:

  • Configuring Conferencing Attendantdescribes how to configure Conferencing Attendant settings that are necessary to enable dial-in conferencing for users in your organization.

  • Administering the Response Group Servicedescribes how to configure Response Group Service settings that are used to route and queue incoming phone calls to one or more designated agents and how to customize Response Group Service with a language pack.