Monitoring Server uses Message Queuing to ensure reliability when processing data. Before you associate a Front End Server or Standard Edition server with Monitoring Server, you must install and configure Message Queuing on that server.

For details on how to install Message Queuing on both Windows Server 2008 computers and Windows Server 2003 computers, see Install and Configure Message Queuing for Monitoring Server.

To monitor any Front End Servers or Standard Edition servers where Message Queuing was not already started when Office Communications Server was installed, you will probably have to manually start the Quality of Experience (QoE) Agent service on those servers. To start the QoE Agent service on those servers, use the following procedure after you install Message Queuing on those servers.

To start the QoE Agent service on a Front End Server or Standard Edition server (if necessary)

  1. Open Office Communications Server 2007 R2.

  2. In the console tree, expand the forest node, and then do one of the following:

    • For an Enterprise pool, expand Enterprise pools, expand the pool, and right-click the server.

    • For a Standard Edition server, expand Standard Edition serversand right-click the server.

  3. In the status pane, check whether Runningappears next to QoE Agent service.

  4. If the service is not already running, click the name of the server in the console tree, point to Start, point to Front End Services, and then click QoE Agent Service.