Configuring outbound call routing consists of instructing Office Communications Server how to route calls from Enterprise Voice users to phone numbers on the public switched telephone network (PSTN) or a Private Branch Exchange (PBX). These instructions are embodied in an Enterprise Voice Route. An Enterprise Voice Route consists of:

For detailed information about planning call routes, see Call Routesinthe Planning and Architecture documentation.

To create an outbound call route

  1. On a Front End Server, click Start, point to Programs, point to Administrative Tools, and click Office Communications Server 2007.

  2. Right-click the Forestnode, point to Properties, and then click Voice Properties.

  3. On the Propertiesdialog, click the appropriate tab for the task that you want to perform.

  4. On the Routes tab, click Add.

  5. In the Add Routedialog box, do the following:

    • In the Namebox, type a unique name for the new call route.

    • In the Descriptionbox, type an optional description of the new call route.

    • In Target phone numbers, use .NET Framework Regular Expressions to describe the pattern of the phone numbers that are to use this route.

      Note:
      If you need assistance, click Helper.
    • Click Addto add a media gateway or Mediation Server to the Gatewayslist.

      Note:
      Only those gateways and Mediation Servers that have been correctly installed and configured appear in this list.
    • Click Configureto add a phone usage record to this call route.

  6. In the Configure Phone Usage Recordsdialog box, select the phone usage record you want to add from the Availablelist, and then click the Right Arrowkey (>) to add the record to the Configuredlist.

  7. Continue adding phone usage records as needed, and then click OK.

  8. Create as many routes as you need, and then click OK.