Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Topic Last Modified: 2012-07-23

You can specify the maximum number of minutes allowed for each voice recording when a caller leaves a voice mail message. This value can be set from 1 through 100. For most organizations, this value should be set to the default of 20 minutes. Setting this value too low can cause long voice messages to be disconnected before they're completed. Setting this value too high lets users save lengthy voice messages in their Inboxes.

This setting is important if you've implemented strict disk quotas for users. It must be set to a lower value than the one set for Maximum call duration (min).

Looking for other management tasks related to UM dial plans? Check out Managing UM Dial Plans.

Prerequisites

A UM dial plan has been created. For detailed steps, see Create a UM Dial Plan.

Use the EMC to configure the maximum recording duration

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM dial plans" entry in the Unified Messaging Permissions topic.

  1. In the console tree, navigate to Organization Configuration > Unified Messaging.

  2. In the work pane, on the UM Dial Plans tab, select the UM dial plan you want to manage, and then click Properties in the action pane.

  3. On the dial plan Properties page, click the Settings tab.

  4. Under Maximum recording time duration (min), specify the maximum number of minutes allowed for each voice recording when a caller leaves a voice mail message.

  5. Click OK to save your changes.

Use the Shell to configure the maximum recording duration

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM dial plans" entry in the Unified Messaging Permissions topic.

This example sets the maximum recording duration to 10 minutes for a UM dial plan named MyUMDialPlan.

Copy Code 
Set-UMDialPlan -identity MyUMDialPlan -MaxRecordingDuration 10

For more information about syntax and parameters, see Set-UMDialplan.

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