Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2
Topic Last Modified: 2012-07-23
You can specify the number of seconds of silence that the system allows when a voice message is being recorded before the call is ended. For most organizations, this value should be set to the default: 5 seconds.
This value can be set from 2 through 10. Setting this value too low can cause the system to disconnect callers before they've finished leaving their voice messages. Setting this value too high allows lengthy silences in voice messages.
Looking for other management tasks related to Unified Messaging (UM) dial plans? Check out Managing UM Dial Plans.
Prerequisites
A UM dial plan has been created. For detailed steps, see Create a UM Dial Plan.
Use the EMC to configure the recording idle time-out value
You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM dial plans" entry in the Unified Messaging Permissions topic.
- In the console tree, navigate to Organization
Configuration > Unified Messaging.
- In the work pane, on the UM Dial Plans tab, select the
UM dial plan you want to manage, and then click Properties
in the action pane.
- On the dial plan Properties page, click the
Settings tab.
- Under Recording idle time-out (sec), enter the number of
seconds of silence that the system allows when a voice message is
being recorded before the call is ended.
- Click OK to save your changes.
Use the Shell to configure the recording idle time-out value
You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM dial plans" entry in the Unified Messaging Permissions topic.
This example sets the recording idle time-out value to
10 for a UM dial plan named MyUMDialPlan
.
Copy Code | |
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Set-UMDialPlan -identity MyUMDialPlan -RecordingIdleTimeout 10 |
For more information about syntax and parameters, see Set-UMDialplan.
Other Tasks
After you've configured the recording idle time-out value, you may also want to: