Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Topic Last Modified: 2012-07-23

You can use Windows Mobile to configure synchronization options for users.

Microsoft Exchange ActiveSync can synchronize e-mail messages, contacts, calendar items, and tasks between a user's Microsoft Exchange mailbox and the user's mobile phone. Exchange ActiveSync can't synchronize Microsoft Outlook Notes to a mobile phone.

There are many different phones that use Exchange ActiveSync and synchronize with Microsoft Exchange Server 2010. The steps in this topic are designed for Windows Mobile 6.0.

For information about how to configure phones that don't use Windows Mobile, or phones that use versions of Windows Mobile other than Windows Mobile 6.0 to synchronize with Exchange, see the documentation for your mobile phone.

Looking for other management tasks related to Exchange ActiveSync? Check out Managing Exchange ActiveSync Users.


  • You've reviewed the manufacturer's documentation for the mobile phone you want to configure.

  • Exchange ActiveSync is enabled on the Exchange 2010 Client Access server.

  • You've established a partnership with the Exchange server. For more information about how to establish a partnership, see Configure a Mobile Phone for Synchronization.

Use ActiveSync on a mobile phone to configure synchronization options

  1. On the mobile phone, select Start, select Programs, and then select ActiveSync to start the ActiveSync application.

  2. Select Menu, and then select Options to display the Options screen.

  3. Select or clear Contacts, Calendar, E-mail, or Tasks.

  4. To configure options for any of these data types, select the data type, and then select Settings.

Use Pocket Outlook on a mobile phone to configure e-mail synchronization options

The exact steps will vary depending on the version of your mobile phone's software.
  1. On the mobile phone, select Outlook E-mail to start the Pocket Outlook application.

  2. Select Menu, select Tools, and then select Manage Folders to display the folder list screen.

  3. Select or clear the check box next to the folder name. Selecting the check box enables the folder for synchronization. Clearing the check box disables synchronization for that folder.

For more information about how to manage Windows Mobile phones, visit the Windows Mobile Center Web site.