Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Topic Last Modified: 2012-07-23

You can enable Unified Messaging (UM) in Microsoft Exchange Server 2010. You must enable the Exchange computer running the Unified Messaging server role before the Unified Messaging server can process calls for UM-enabled Exchange 2010 recipients in your Exchange organization. However, the Unified Messaging server also must be added to a UM dial plan before it can process calls for Unified Messaging.

Although, by default, the Unified Messaging server is in an enabled state after the Unified Messaging server role is installed, the Unified Messaging server also has a status parameter that can be used to enable or disable the Unified Messaging server functions. The Unified Messaging server status is controlled by the Enable-UMServer and Disable-UMServer commands.

Looking for other management tasks related to UM servers? Check out Managing Unified Messaging Servers.

Prerequisites

Use the EMC to enable Unified Messaging on an Exchange 2010 server

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM server" entry in the Unified Messaging Permissions topic.

  1. In the console tree, navigate to Server Configuration > Unified Messaging.

  2. In the result pane, select the Unified Messaging server to enable.

  3. In the action pane, click Enable UM Server.

Use the Shell to enable Unified Messaging on an Exchange 2010 server

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM server" entry in the Unified Messaging Permissions topic.

This example enables a UM server named MyUMServer to answer incoming calls.

Copy Code 
Enable-UMServer -Identity MyUMServer

For more information about syntax and parameters, see Enable-UMServer.

Other Tasks

After you enable Unified Messaging on an Exchange 2010 server, you may also want to: