Unified Messaging

Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Topic Last Modified: 2009-11-16

Unified Messaging combines voice messaging and e-mail into one Inbox, which can be accessed from the telephone and the computer. Unified Messaging integrates Exchange Server 2010 with the telephony network in your organization and brings the features found in Unified Messaging to the core of the Exchange Server product line.

The following topics are gateways to information about the Unified Messaging servers in Exchange 2010.

Understanding Unified Messaging: This topic is a collection of links to topics that provide detailed information about the Unified Messaging features in Exchange 2010. These topics will help you gain a better understanding of the Unified Messaging server role.

Planning Roadmap for New Deployments: This topic provides an overview of how to plan your Exchange 2010 deployment, including Unified Messaging features.

Deploy a New Exchange 2010 RTM UM Environment: This topic provides an overview of how to plan your Exchange 2010 Unified Messaging.

Upgrade from Exchange 2007 SP3 to Exchange 2010 RTM Unified Messaging: This topic describes the upgrade process from an existing Exchange Server 2007 Unified Messaging deployment to Exchange 2010 Unified Messaging.

Managing Unified Messaging: This topic is a collection of links that provide information about managing Unified Messaging features in your organization.

Securing Unified Messaging Servers: This topic is a collection of links that will help you manage the security of your Unified Messaging infrastructure.

Troubleshooting Reference for Unified Messaging Servers: This topic is a collection of links that provide troubleshooting information specific to Unified Messaging.

Performance Counter Reference for Unified Messaging Servers: This topic is a collection of links that describe the various performance counters that are used by Unified Messaging.

Error and Event Reference for Unified Messaging Servers: This topic is a collection of links that provide explanations and suggested user actions for Unified Messaging errors and events you may encounter.