Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Topic Last Modified: 2012-07-23

Users can configure multiple devices for synchronization with Microsoft Exchange Server 2010. You can use the EMC or the Shell to view a list of mobile phones that are associated with a specific user.

Note:
This topic also provides instructions for how to use Microsoft Office Outlook Web App to view a list of mobile phones associated with a user's mailbox. The user must be signed in to Outlook Web App to view a list of devices that are associated with their mailbox.

Looking for other management tasks related to Exchange ActiveSync mobile phones? Check out Managing Exchange ActiveSync Devices.

Use Outlook Web App to view a list of mobile phones for a user

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "Exchange ActiveSync device settings" entry in the Client Access Permissions topic.

  1. In Outlook Web App, click Options.

  2. In the Navigation pane, select Phone.

  3. Click the Mobile Phones tab.

  4. The list displays several device statistics including the mobile phone name, last synchronization time, and status.

    Note:
    All mobile phones the user has configured for Exchange ActiveSync are displayed in this list. To determine the correct mobile phone, use the device name and the last synchronization time from the list of mobile phones.

Use the EMC to view a list of mobile phones for a user

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "Exchange ActiveSync device settings" entry in the Client Access Permissions topic.

  1. In the console tree, navigate to Recipient Configuration > Mailbox.

  2. Select a user, and then select Manage Mobile Device from the action pane. The Manage Mobile Device dialog box will display a list of all devices that are configured for synchronization.

    Note:
    The Manage Mobile Device link is only available in the action pane for users who've established a mobile phone partnership with the Exchange server.

Use the Shell to view a list of devices for a user

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "Exchange ActiveSync settings" entry in the Client Access Permissions topic.

This example retrieves a list of mobile phones and their associated statistics for a user, where "alias" is the user's alias. These statistics include last synchronization time and identifying mobile phone characteristics such as the name of the mobile phone.

Copy Code 
Get-ActiveSyncDeviceStatistics -Mailbox:"alias"

For more information about syntax and parameters, see Get-ActiveSyncDeviceStatistics.

Other Tasks

After you view a list of devices for a user, you may also want to: