Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Topic Last Modified: 2012-07-23

You can stop the Microsoft Exchange Unified Messaging service using the Services snap-in in Microsoft Management Console (MMC) or at a command prompt. There may be times when you need to stop this service, for example, when you must take the Unified Messaging server offline. When you stop the Microsoft Exchange Unified Messaging service, the Unified Messaging server won't be able to accept and process incoming calls.

Looking for other management tasks related to UM servers? Check out Managing Unified Messaging Servers.

Use the MMC Services snap-in to stop the Microsoft Exchange Unified Messaging service

To perform the following procedures, you must log on by using an account that's a member of the local Administrators group on that computer.

  1. Click Start, and then click Control Panel.

  2. In Control Panel, double-click Administrative Tools.

  3. In Administrative Tools, double-click Services.

  4. In the Services details pane, right-click Microsoft Exchange Unified Messaging, and then click Stop.

Use a command prompt to stop the Microsoft Exchange Unified Messaging service

To perform the following procedures, you must log on by using an account that's a member of the local Administrators group on that computer.

  1. Click Start, and then click Run.

  2. In the Open box, type the following command, and then press ENTER.

    Copy Code 
    net stop MSExchangeUM

Other Tasks

After you stop the Microsoft Exchange Unified Messaging service, you may also want to: