Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2
Topic Last Modified: 2012-07-23
In Microsoft Exchange Server 2010, messaging records management (MRM) is performed by using retention tags and retention policies. A retention policy is a group of retention tags that can be applied to a mailbox. Managed folders, the MRM technology introduced in Exchange Server 2007, are supported for interoperability.
A mailbox that has a managed folder mailbox policy applied can be migrated to use a retention policy. To do so, you must create retention tags that are equivalent to the managed folders linked to the user's managed folder mailbox policy.
Important: |
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Before you migrate from managed folders to retention policies in your production environment, we recommend that you test the process in a test environment. |
Looking for other management tasks related to MRM? Check out Deploying Messaging Records Management.
Comparing Retention Tags to Managed Folders
Unlike managed folders, which require users to move items to a managed folder based on retention settings, retention tags can be applied to a folder or an individual item in the mailbox. This process has minimal impact on the user's workflow and e-mail organization methods. When a folder has retention tags applied, all items in that folder inherit the retention settings. Users can further specify retention settings by applying different retention tags to individual items in that folder.
Managed folders support different managed content settings for a folder, each with a different message class (such as e-mail items or calendar items). Retention tags don't require a separate managed content settings object because the retention settings are specified in the tag's properties. It isn't supported to create retention tags for particular message classes. Retention tags also don't allow you to use journaling (which is performed by the Managed Folder Assistant).
The following table compares the MRM functionality available when using retention tags or managed folders.
Retention tags vs. managed folders
Functionality | Retention tags | Managed folders |
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Specify retention settings for default folders (such as Inbox) |
Use retention policy tags (RPTs) |
Use managed default folders |
Specify retention settings for entire mailbox |
Use a default policy tag (DPT) |
Use managed default folders |
Use retention settings for custom folders |
Use personal tags |
Using managed custom folders |
Require managed content settings |
No (retention settings included in a retention tag) |
Yes |
Use retention settings for different message classes (such as e-mail messages, voice mail, or calendar items) |
No |
Yes |
Support the Move To Archive action, which moves items to the user's archive mailbox |
Yes |
No |
Support the Move To Managed Folder action |
No |
Yes |
Allow journaling using the Managed Folder Assistant |
No |
Yes |
Policy applied to user |
Retention policy |
Managed folder mailbox policy |
Maximum number of policies that can be applied to a mailbox user |
1 |
1 |
Processed by the Managed Folder Assistant |
Yes |
Yes |
Client support |
Microsoft Outlook 2010 and Office Outlook Web App |
Outlook 2010, Office Outlook 2007, and Outlook Web App |
Use the Shell to migrate mailbox users from managed folders
Note: |
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You can't use the EMC to migrate mailbox users from managed folders. |
For the following procedures, Contoso mailboxes have a managed folder mailbox policy applied containing the following managed folders.
Managed folders for Contoso
Managed folder | Managed content settings | Retention enabled | Retention age | Retention action |
---|---|---|---|---|
Corp-DeletedItems |
CS-Corp-DeletedItems |
Yes |
30 days |
Delete and Allow Recovery |
Corp-SentItems |
CS-Corp-SentItems |
Yes |
1,825 days |
Move to Deleted Items |
Corp-JunkMail |
CS-Corp-JunkMail |
Yes |
30 days |
Permanently Delete |
Corp-EntireMailbox |
CS-Corp-EntireMailbox |
Yes |
365 days |
Move to Deleted Items |
30 Days |
CS-30Days |
Yes |
30 days |
Move to Deleted Items |
5 Years |
CS-5Years |
Yes |
1,825 days |
Move to Deleted Items |
Never Expire |
CS-NeverExpire |
No |
365 days |
Not applicable |
The following are general steps for migrating users from this managed folder mailbox policy to a retention policy. Each step is detailed later in this topic:
- Create retention tags for the migration.
- Create a retention policy and link the newly created retention
tags to the policy.
- Apply the retention policy to user mailboxes.
Important: After you apply the retention policy to a user and the Managed Folder Assistant runs, the managed folders in the user's mailbox become unmanaged.
Step 1: Create retention tags for the migration
There are two methods you can use for this step:
- Create retention tags based on the managed folders and their
corresponding managed content settings. With this method, you use
the New-RetentionPolicyTag cmdlet with the
ManagedFolderToUpgrade parameter. When you specify this
parameter, the corresponding retention tag is automatically applied
to the managed folder.
- Create retention tags by manually specifying the retention
settings. With this method, you use the
New-RetentionPolicyTag cmdlet without the
ManagedFolderToUpgrade parameter. When you don't specify
this parameter, any retention policy tags you add to the policy are
applied to the default folders, and the default policy tag is
applied to the entire mailbox. However, any personal tags you add
to the policy aren't automatically applied to the managed
folders.
Create retention tags based on managed folders
You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "Messaging records management" entry in the Messaging Policy and Compliance Permissions topic.
This example creates retention tags based on the corresponding managed content settings shown in the Contoso managed folder mailbox policy.
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New-RetentionPolicyTag Corp-DeletedItems -ManagedFolderToUpgrade Corp-DeletedItems New-RetentionPolicyTag Corp-SentItems -ManagedFolderToUpgrade Corp-SentItems New-RetentionPolicyTag Corp-JunkMail -ManagedFolderToUpgrade Corp-JunkMail New-RetentionPolicyTag Corp-EntireMailbox -ManagedFolderToUpgrade Corp-EntireMailbox New-RetentionPolicyTag 30Days -ManagedFolderToUpgrade 30Days New-RetentionPolicyTag 5Years -ManagedFolderToUpgrade 5Years New-RetentionPolicyTag NeverExpire -ManagedFolderToUpgrade NeverExpire |
For detailed syntax and parameter information, see New-RetentionPolicyTag.
Create retention tags manually
You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "Messaging records management" entry in the Messaging Policy and Compliance Permissions topic.
This example creates retention tags based on the managed folders and corresponding managed content settings shown in the Contoso managed folder mailbox policy. The retention settings are specified manually without using the ManagedFolderToUpgrade parameter.
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New-RetentionPolicyTag Corp-DeletedItems -Type DeletedItems -RetentionEnabled $true -AgeLimitForRetention 30 -RetentionAction DeleteAndAllowRecovery New-RetentionPolicyTag Corp-SentItems -Type SentItems -RetentionEnabled $true -AgeLimitforRetention 1825 -RetentionAction MoveToDeletedItems New-RetentionPolicyTag Corp-JunkMail -Type JunkMail -RetentionEnabled $true -AgeLimitforRetention 30 -RetentionAction PermanentlyDelete New-RetentionPolicyTag Corp-EntireMailbox -Type All -RetentionEnabled $true -AgeLimitForRetention 365 -RetentionAction MoveToDeletedItems New-RetentionPolicyTag 30Days -Type Personal -RetentionEnabled $true -AgeLimitForRetention 30 -RetentionAction MoveToDeletedItems New-RetentionPolicyTag 5Years -Type Personal -RetentionEnabled $true -AgeLimitForRetention 1825 -RetentionAction MoveToDeletedItems New-RetentionPolicyTag NeverExpire -Type Personal -RetentionEnabled $false |
For detailed syntax and parameter information, see New-RetentionPolicyTag.
Step 2: Create a retention policy
You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "Messaging records management" entry in the Messaging Policy and Compliance Permissions topic.
This example creates the retention policy RP-Corp and links the newly created retention tags to the policy.
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New-RetentionPolicy RP-Corp -RetentionPolicyTagLinks Corp-DeletedItems,Corp-SentItems,Corp-JunkMail,Corp-EntireMailbox,30Days,NeverExpire |
For detailed syntax and parameter information, see New-RetentionPolicy.
Step 3: Apply the retention policy to user mailboxes
You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "Applying retention policies" entry in the Messaging Policy and Compliance Permissions topic.
This example applies the newly created retention policy RP-Corp to the mailbox user Ken Kwok.
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Set-Mailbox -Identity Kwok -RetentionPolicy RP-Corp |
For detailed syntax and parameter information, see Set-Mailbox.