Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2
Topic Last Modified: 2012-07-23
You can disable a Unified Messaging (UM) auto attendant. By default, when a UM auto attendant is created, its status is set to enabled. After you create the UM auto attendant, you can control its status by changing the status variable. For example, you might want to disable the UM auto attendant when you're recording or re-recording customized prompts and messages. If the UM auto attendant is disabled, the UM auto attendant can't answer incoming calls.
Looking for other management tasks related to UM auto attendants? Check out Managing UM Auto Attendants.
Prerequisites
- A UM dial plan has been created. For detailed steps, see
Create a UM Dial
Plan.
- A UM auto attendant has been created. For detailed steps, see
Create a UM Auto
Attendant.
- The status of the UM auto attendant is set to enabled.
Use the EMC to disable a UM auto attendant
You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM auto attendants" entry in the Unified Messaging Permissions topic.
- In the console tree, navigate to Organization
Configuration > Unified Messaging.
- In the result pane, click the UM Auto Attendants
tab.
- Select the UM auto attendant you want to disable.
- In the action pane, click Disable.
Use the Shell to disable a UM auto attendant
You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM auto attendants" entry in the Unified Messaging Permissions topic.
This example disables a UM auto attendant named
MyUMAutoAttendant.
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Disable-UMAutoAttendant -Identity MyUMAutoAttendant |
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For more information about syntax and parameters, see Disable-UMAutoAttendant.
Other Tasks
After you disable a UM auto attendant, you may also want to: