Applies to: Exchange Server 2013, Exchange Online
Topic Last Modified: 2013-02-21
You can enable dialing authorizations on a Unified Messaging (UM) auto attendant. Dialing authorizations on an auto attendant are used to prohibit users who call in to the auto attendant from making in-country/region or international telephone calls, or outdialing. Outdialing happens when Unified Messaging makes an outgoing call for a user after they've called into a phone number that is configured on a UM auto attendant.
For additional management tasks related to outdialing, see Allowing Users to Make Calls Procedures.
What do you need to know before you begin?
- Estimated time to complete: Less than 1 minute.
- You need to be assigned permissions before you can perform this
procedure or procedures. To see what permissions you need, see the
"UM auto attendants" entry in the Unified Messaging
Permissions topic.
- Before you perform these procedures, confirm that a UM dial
plan has been created. For detailed steps, see Create a UM Dial
Plan.
- Before you perform these procedures, confirm that a UM auto
attendant has been created. For detailed steps, see Create a UM Auto
Attendant.
- Before you perform these procedures, confirm that
in-country/region and international dialing rules have been created
on a UM dial plan. For detailed steps, see Create Dialing Rules for
Users.
- For information about keyboard shortcuts that may apply to the
procedures in this topic, see Keyboard Shortcuts in
the Exchange Admin Center.
Tip: |
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Having problems? Ask for help in the Exchange forums. Visit the forums at: Exchange Server, Exchange Online, or Exchange Online Protection. |
What do you want to do?
Use the EAC to enable dialing authorizations on a UM auto attendant for in-country/region rule groups
- In the EAC, navigate to Unified Messaging > UM
dial plans. In the list view, select the UM dial plan you want
to change, and then click Edit .
- On the UM Dial Plan page, under UM Auto
Attendants, select the UM auto attendant for which you want to
create a dialing authorization, and then click Edit
.
- On the UM Auto Attendant page > Dialing
authorization, click Add
under Authorized in-country/region dialing rule groups.
- On the Select Dialing Rule Groups to Allow page, select
the dialing rule group, click OK, and then click
Save.
Use the EAC to enable dialing authorizations on a UM auto attendant for international rule groups
- In the EAC, navigate to Unified Messaging > UM
dial plans. In the list view, select the UM dial plan you want
to change, and then click Edit .
- On the UM Dial Plan page, under UM Auto
Attendants, select the UM auto attendant for which you want to
create a dialing authorization, and then click Edit
.
- On the UM Auto Attendant page > Dialing
authorization, click Add
under Authorized international dialing rule groups.
- On the Select Dialing Rule Groups to Allow page, select
the dialing rule group, click OK, and then click
Save.
Use the Shell to enable in-country/region and international dialing authorizations on a UM auto attendant
This example enables the InCountry/RegionGroup1,
InCountry/RegionGroup2. InternationalGroup1, and
InternationalGroup2 dialing authorizations on a UM auto attendant
named MyUMAutoAttendant
.
Copy Code | |
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Set-UMAutoAttendant -Identity MyUMAutoAttendant -AllowedInCountryOrRegionGroups InCountry/RegionGroup1,InCountry/RegionGroup2 -AllowedInternationalGroups InternationalGroup1,InternationalGroup2 |