Applies to: Exchange Server 2013

Topic Last Modified: 2012-12-10

For a recipient to receive or send email messages, the recipient must have an email address. Email address policies generate the primary and secondary email addresses for your recipients (which include users, contacts, and groups) so they can receive and send email.

When creating an email address policy, you can use the following email address types:

For detailed instructions about how to create an email address policy, see the following topics:

Create an Email Address Policy

Create an Email Address Policy By Using Recipient Filters

What do you need to know before begin?

  • Estimated time to complete: 5 minutes.

  • You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "Email address policies" entry in the Email Addresses and Address Books topic.

  • Before an SMTP address domain can be used in an email address policy, you must configure an accepted domain. To learn more, see Accepted Domains.

  • For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard Shortcuts in the Exchange Admin Center.

Having problems? Ask for help in the Exchange forums. Visit the forums at: Exchange Server, Exchange Online, or Exchange Online Protection

What do you want to do?

Use the EAC to create an email address policy

  1. Navigate to Mail flow > Email address policies, and then click Add Add Icon.

  2. In Email Address Policy, complete the following fields:

    • Policy name

    • Email address format

    • Specify the types of recipients this email address will apply to

  3. Click Add a rule to further restrict the recipients that this policy will apply to. This creates a Boolean And statement.

    If you apply too many rules, it’s possible to restrict the email address policy to the point that it doesn’t contain any users.
  4. Click Preview recipients the policy applies to to view the recipients that policy will apply to.

  5. Click Save to save your changes and create the policy.

  6. You’ll get a warning that the email address policy won’t be applied until you update it. After it’s created, select it, and then, in the details pane, click Apply.

Use the Shell to create an email address policy

This example creates an email address policy that includes mailbox users in the Southeast offices who will have email addresses that include their last name combined with the first two letters of their first name.

Copy Code
New-EmailAddressPolicy -Name "southeast offices" -IncludedRecipients MailboxUsers -ConditionalStateorProvince "Georgia","Alabama","Louisiana" -EnabledEmailAddressTemplates ""

For detailed syntax and parameter information, see New-EmailAddressPolicy.