Applies to: Exchange Server 2007 SP3, Exchange Server 2007 SP2, Exchange Server 2007 SP1, Exchange Server 2007
Topic Last Modified: 2010-01-20

The Exchange Server 2007 Management Pack helps you do more monitoring with fewer people by monitoring the following key scenarios:

The Exchange 2007 Management Pack provides the best experience when you deploy the full retail version of Microsoft Operations Manager (MOM) 2005 with Service Pack 1 (SP1). When you use the full version, you can monitor all options on multiple servers and view reports. The workgroup version of MOM 2005 can monitor only up to 10 servers and does not support reporting.

This topic covers, at a high level, the steps that you must perform to get the Exchange 2007 Management Pack up and running. For more information, see the other topics under Monitoring Exchange 2007 with Microsoft Operations Manager 2005 SP1. To configure your servers quickly and correctly, follow these steps.

Additionally, review the Exchange Server 2007 Management Pack Release Notes before you start any work with the management pack.

We recommend that you to upgrade to Microsoft System Center Operations Manager 2007 R2 to take advantage of the new and improved monitoring features for Exchange 2007. For more information about Operations Manager 2007 R2, see the System Center Operations Manager Web site

MOM 2005 Information

Information for planning and MOM 2005 installation is at MOM 2005 Planning and Deployment Resources.

MOM 2005 reports, including the Exchange reports, do not show any new data until the Data Transformation Services (DTS) job has run. This job transfers data from the MOM Operational database to the MOM data warehouse. By default, the DTS job is set to run at 01:00 A.M. every day.

The Agent Action account on Exchange servers must be configured to run as Local System. The following instructions explain how to verify this.

To verify that the Agent Action account is configured to run as Local System
  1. Open the MOM 2005 Administrator Console.

  2. Locate Administration, Computers, Agent-managed Computers.

  3. Right-click the server in question, and then click Update Agent Settings.

  4. In the dialog box, under Which account do you want to use for the Agent Action Account?, click Local System.

Importing the Exchange Management Pack

After you have your MOM 2005 environment installed, you must import the Exchange 2007 Management Pack to start monitoring the Exchange 2007 servers.

If you are upgrading from a pre-release version of the Exchange 2007 Management Pack, use the Replace option (instead of the Update option), when importing the management pack.
To import the Management Pack
  1. Obtain the ExchangeServer2007ManagementPack.akm file and Exchange2007Reports.xml files downloading them from

  2. Install the Exchange 2007 Management Pack and make sure that you remember the location of where the files are installed.

  3. Click Start, point to Programs, point to Microsoft Operations Manager 2005, and then click Administrator Console.

  4. In the MOM 2005 Administrator Console, locate the Console Root, and then expand Microsoft Operations Manager.

  5. Right–click Management Packs, and then select Import/Export Management Pack. The Management Pack Import/Export Wizard opens.

  6. In the Management Pack Import/Export Wizard, on the Welcome page, click Next.

  7. On the Import or Export Management Packs page, verify that Import Management Packs and/or reports is selected, and then click Next.

  8. On the Select a Folder and Choose Import Type page, click Browse to locate the folder in which you have installed the ExchangeServer2007ManagementPack.akm and Exchange2007Reports.xml files. Under Type of Import, select Import Management Packs and reports, and then click Next.

  9. On the Select Management Packs page, select the Exchange2007ManagementPack.akm file, click Next, and then click Finish.

  10. On the Select Reports page, select the Exchange2007Reports.xml file, click Next, and then click Finish. When the installation is complete, verify that the Description pane indicates that the installation was successful, and then click Close.

Configuration Requirements

There is no configuration that is required for the following monitoring scenarios before monitoring.

  • MAPI logons (Test-MAPIConnectivity)

  • Mailflow (Test-Mailflow)

  • Search (Test-ExchangeSearch)

  • Services (Test-ServiceHealth)

  • Configuration (Test-SystemHealth)

  • Local Unified Messaging connectivity (Test-UMConnectivity)

  • Edge Synchronization (Test-EdgeSynchronization)

Configuration is required for the following monitoring scenarios.

  • ActiveSync (Test-ActiveSyncConnectivity)

  • Outlook Web Access (Test-OWAConnectivity)

  • Web Services (Test-WebServicesConnectivity)

  • Remote Unified Messaging (Test-UMConnectivity)

For information about the additional configuration steps required for specific Exchange cmdlets, see Manual Configuration Steps for Specific Exchange Cmdlets.